A Virtual Assistant with a proven track record of elevating brand exposure and engagement across numerous platforms. My focus is on achieving significant results, and I possess exceptional Social Media Management skills. I am adept at developing and executing comprehensive social media strategies to meet business objectives. I am seeking a dynamic role where I can apply my expertise in audience engagement, content creation, and analytics to support the future growth of a progressive business.
Mica Ella Pauline Hinacay
Virtual Assistant - Social Media Manager-
micahinacay03@gmail.com
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09955692449
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Davao City, Philippines
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+63 995 569 2449
ABOUT ME
EXPERIENCE
January 2024 - June 2024
Digital Marketing Assistant at Outsourced Doers, Horchateria Rio Luna
• Creating fun and engaging content for social media.
• Building online communities.
• Using data to improve strategies.
2021- January 2024
Social Media Manager at TOMO KOPI, Reech Apex Philippines
● Writing, editing, and publishing content to share on all brand's company social media profiles.
● Maintaining brand innovation and kept abreast of the latest social media trends.
● Monitoring brand-related mentions on all social media platforms and engaging with reader's responses to articles.
● Understanding key customer individual needs and addressing these needs.
● Resolving customer complaints quickly and efficiently.
● Keeping customers updated on the latest products in order to increase sales.
2022- 2023
Virtual Assistant (Real Estate) at Mount Diablo Lending
● Cold Caller, Appointment Setter, and Data Entry.
● Taking calls and following up with clients.
● Scheduling consultations between sales staff and prospective clients, ensuring that the sales team has booked essential meetings.
● Maintaining confidentiality of highly sensitive information.
● Preparing, compiling, and sorting out data for entry.
● Entering data from various sources into the company computer system for processing and management.
2020- 2021
Online English Tutor at Acadsoc ESL Company
● Responsible for assessing students' work and keeping track of its progress.
● Helping students improve their listening, speaking, reading and writing skills in individual and group sessions.
● Formulating and delivering lessons that are conducted virtually.
• Staying updated on trends.
• Aiming to boost brand visibility and connect with audiences effectively.
2019-2020
Junior and Senior High School Teacher at Jose Maria College
● Selecting diverse instructional resources and methods to accommodate the varying needs of students.
● Establishing efficient methods for record-keeping and file organization.
● Compiling necessary reports on students and activities.
● Ensuring accurate and complete updates of all records in compliance with legal, district, and school requirements.
2018- 2019
Junior and Senior High School Teacher at Kapalong College of Technology Inc.
● Identifying and selecting different instructional resources and methods to meet students' varying needs.
● Organizing efficient means of keeping records and files.
● Preparing required reports on students and activities.
● Updating all necessary records accurately and completely as required by law, district policies and school regulations.
SOFT SKILLS
Customer Service
Critical Thinking
Communication Skills
Content Creation
Problem-solving Skills
Writing Skills
HARD SKILLS
Graphic Designing
(Canva, Basic Adobe Photoshop Editing)
Minor Video Editing
(Vegas Pro, CapCut)
Microsoft Office proficient
(Word, Excel, Outlook, Teams)
Social Media Marketing
(Instagram, Facebook, Twitter, TikTok, Pinterest)
TOOLS & TECHNOLOGIES
Yelp
Google Business Profile
TripAdvisor
Squarespace
GoHighLevel
Thrive Themes
REFERENCES
Dhamielyn A. Sarno, MIT
Project Manager, PRO VA PH
Phone: 09158325769
Jose Inigo Martin Asuncion
Owner, Tomo Kopi
Phone: 09454455535
Jofher Achevida
Public Teacher, DepEd
Phone: 09304632641