Virtual Assistant with 5 years of expertise in social media management, data entry, and admin support—committed to delivering reliable solutions that let clients focus on growth.
Virtual Assistant with 5 years of expertise in social media management, data entry, and admin support—committed to delivering reliable solutions that let clients focus on growth.
I manage clients’ social media accounts by creating engaging content, interacting with audiences, and building authentic connections. I handle community engagement, answer queries promptly, and promote products and services through organic marketing strategies. I also focus on finding quality leads, increasing brand visibility, and driving consistent growth across platforms.
I scraped and organized data to identify potential leads for our non-profit organization, then reached out and nurtured those connections to successfully convert them into long-term supporters and customers. I also ensured the accuracy of contact information, maintained updated records, and built relationships that contributed to the organization’s growth and outreach.
I was assigned to create tailored scripts for our cosplay and anime YouTube shorts, while also collaborating with other teams in planning and content development. In addition to reviewing the team’s output and compiling everything into a cohesive final version, I also contributed to drafting and improving SOPs to streamline our creative process and ensure consistent quality across projects.
Answer customer inquiries, resolve issues, and provide excellent customer support to ensure a positive shopping experience in a fashion store.