- Bacolod City, Negros Occidental
- mazephora.roma@gmail.com
- +639563283736
Experienced and results-driven social media manager with a passion for driving brand growth and engagement. Proficient in creating and implementing effective digital marketing strategies across various social media platforms. Skilled in content creation, community management, and social media analytics. Dedicated to optimizing performance and enhancing brand visibility. Let's connect and take your social media presence to the next level!
PROVA, Trainee
Trained in virtual assistance with a focus on social media management, I attended a group of professional Filipino virtual assistants in the Philippines. Equipped with a depth of knowledge, I provide exceptional remote administrative support. Proficient in email management, research, and data organization, I bring strong attention to detail and effective communication skills to drive client success in social media management.
BCM One, Network Engineer
Delivering technical support for call quality, routing, SMS, fax, apps, and provisioning across website portfolio. Monitoring and enhancing network performance, resolving issues, and implementing configuration changes. Collaborating with cross-functional teams to assess requirements, ensure security, and integrate new technologies. Dedicated to providing reliable communication services and optimizing user experience for client's website portfolio.
After Click Media, Chatbot VA
Creating interactive chatbots, designing engaging conversational flows, and optimizing performance. Collaborating with clients to maintain chatbot content, monitor conversations, and adapt to platform changes. Enhancing client communication, automating processes, and driving engagement through personalized chatbot experiences.
Accenture Inc., Software Engineer
Organized, managed, and administered databases for Europe and APAC clients. Audited, reviewed, implemented, and troubleshooted clients' sprint requests, ensuring high-quality metadata and build management. Prepared and conducted efficient meetings for Europe and Philippines, facilitating sprint planning and progress updates. Collaborated with cross-functional teams to monitor sprint progress, maintain documentation, and provide technical support. Contributed to successful project delivery and customer satisfaction.
Colegio San Agustin - Bacolod, Bachelor of Science in Electronics Engineering
Licensed and highly motivated to excel, delivering high-quality engineering solutions. Focused on optimizing performance and exceeding expectations.
Technological University of the Philippines - Visayas, Bachelor of Science in Electronics Engineering Technology
Dynamic blend of theory and hands-on experience in Electronics Engineering Technology. Completed rigorous 3-year program at Technological University of the Philippines-Visayas. Equipped with a solid foundation and practical skills in the field.
Meta Business Suite - Advanced
Google Suite - Advanced
Canva - Advanced
Office 365 - Advanced
Intuit Quickbooks - Intermediate