Bachelor of Science in Information Technology
Don Honorio Ventura Technological State University
I am Mary Rose Joy Lazatin, a highly motivated professional from Pampanga, Philippines, with a solid background in administrative, HR, and data management. Holding a degree in Information Technology and enhanced by specialized VA training, I bring a unique blend of technical proficiency and practical experience to support your business needs. My experience includes 2 years as a Posting Clerk, 1 year as a Data Analyst, 3 years as a Business Center Representative, and 2 years as an Administrative Assistant/HR Assistant.
I know calendar management, email correspondence, travel arrangements, and project coordination. Benefits administration, contract management, policy review, payroll processing, and employee database management. I am committed to maintaining 100% accuracy in employee records and processing payroll with zero errors.
I am eager to leverage my skills and experience to become a valuable asset to your team.
Let's discuss how I can help your operations.
Don Honorio Ventura Technological State University
Managed employee benefits programs, including health insurance, retirement plans, and statutory contributions.
I collaborated with external providers to resolve benefits-related issues and discrepancies, ensuring accurate and timely processing. Additionally, I supported the HR team with various administrative tasks such as data entry, document filing, and scheduling.
Handled walk-in transactions including sales, billing, aftersales support, customer complaints, and technical concerns, while also performing cashier-related functions such as payment processing, cash balancing, and report preparation—all aimed at delivering excellent customer service and supporting efficient collection management at the Business Center.
Documented efficient and repeatable processes for extracting applicant data from various sources, ensuring accuracy and consistency for background check procedures.
Performed basic bookkeeping tasks, including calculating rebates and charges, generating bills, and managing and balancing ledgers. Handled payment posting and releases, processed fund withdrawals, and prepared updated Statements of Account (SOA) and notices. Also responsible for monthly monitoring of office supplies, preparing presentation reports, and maintaining a schedule of maturities to support financial accuracy and operational efficiency.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.