Bachelor of Science in Office Administration
City University of Pasay
Motivated and results-driven professional with 4 years of experience in IT Industry. Skilled in time management and maintain a high functional Application for the user or client. Highly adaptable, detail-oriented and passionate about continuous growth to learn a knew knowledge in shifting to VA industry. Committed to contributing positively to team goals and driving organizational success.
City University of Pasay
• We Created a Test Plan and Test Cases for the QA Testing and UAT
Testing.
• We are the ones that initiate or set up a meeting with the User and the
other project team.
• Monitoring all Jira tickets from Ready for QA until the ticket was closed or
Ready for Deployment in Production.
• Coordinating the requirements from the Business Analyst and Business
User
• Ensuring the migration of the products was done properly
• We used Salesforce as a software to keep the data of the customer and
used it as a tool to execute the client's request
• We check the defect or issue in the organization.
• Gathered data to evaluate performance of process against defined criteria.
• Performed system, integration and regression testing on software to define
specifications, expose defects and gauge functionality.
• Examined software requirements to process test scenarios, evaluating
outcomes.
• Recorded quality assurance activities to maintain accurate documentation
and manage quality of system.
• Troubleshot software to debug errors and discrepancies, establishing less
disruptions.
• Performed routine inspections and quality tests to verify needs for
correction and meet regulatory standards.
• Discussed issues and proposed solutions with management to apply
quality control measures.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.