2007
~
St. Ezekiel Moreno High School
General Virtual Assistant
I am a hard-working and motivated team player.
I have Customer Service , Outbound /Inbound calls , Cold calling , Sales , Real Estate VA experience and have in-depth training in Amazon Virtual Assistant and Bookkeeping.
I do creative design using Canva for any Social Media platform and many more!
I have proven communication skills seeking to grow my knowledge and use my skills for your company.
Talk to you!
My Skills and Competencies
Amazon Product Research
Data Entry
Real Estate VA
Amazon Product Sourcing
Image Editing
Product Listing(Single & with Variations)
Listing Optimization
Amazon Keyword Research (SEO)
Cold Caller
Customer Service/ Sales
Certificates
My Experience and Education
June
-
2022
R.A.K Logistics
(Cold Caller)
Cold calling companies using a given phone directory to offer our services.
Using scripts to provide information about services, prices etc. and send emails about the package that we have.
Ask pertinent questions to understand the customer’s requirements
Record the customer’s personal information accurately in a computer system
Keep records of calls and sales and record useful information
May 2 2022
-
June 22 2022
MNC Logistics
(Cold Caller)
Cold calling individuals using a given lead to offer our services.
Using scripts to provide information about services, prices etc. and set an appointment with the broker.
Ask pertinent questions to understand the customer’s requirements
Record the customer’s personal information accurately in a computer system
Keep records of calls and sales and record useful information
April 2022
-
June 2022
230 HERBS
(Customer Service/Sales)
Answer and respond to incoming sales calls and voice messages.
Close warm sales using a provided script
Learn product catalog and benefits and provide recommendations to customers based on
their heath needs
Prepare customer spreadsheets and keep online records
Process order fulfillment and tracking
Provide customer service as first point of contact
May
-
2022
Valuable Investing Group
(Cold Caller (Real Estate))
Qualifying leads and getting information from the sellers.
Overcome objections from the sellers.
Qualify if it falls on Cash offer or seller finance.
Set time to call back with the acquisition team.
Record the information of the leads on Podio.
Feb 2022
-
April 2022
NERULENDING
(General Virtual Assistant)
Responding to emails , text messages and phone calls.
scheduling meetings.
Attend meetings in behalf of my Client.
making phone calls.
managing email accounts.
Manage a contact list.
Create presentations, as assigned
Provide customer service as first point of contact
Call people who show's interest in our program using a given phone directory to offer our
Program.
Follow up on prospective client regularly.
Feb. 2022
-
March 2022
PEDALZ2 D METAL
(Cold Caller)
Cold call business owner using a given phone directory to offer our Service.
Answer incoming calls , messages and emails from prospective customers.
Use scripts to provide information about Service’s features, prices etc. and send emails for
more information if client requested.
Ask pertinent questions to understand the customer’s requirements
Record the customer’s personal information accurately in a google sheets.
Keep records of calls and sales and record useful information
Follow up on prospective client regularly.
April 2021
-
Feb 2022
Sitel
(Cyber Safety Agent)
Answer incoming calls.
Management and resolve customer complaints.
Sell products and place customer orders in the computer system.
Identify and escalate issues to supervisors.
Provide product and service information to customers.
Research required information using available resources.
Route calls to appropriate resources.
Document all call information according to standard operating procedures.
Recognize, document, and alert the management team of trends in customer calls.
Upsell products and services.
Complete call logs and reports.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistant
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.
Cold Caller/Appointment Setter
Experienced Cold Caller for different Industry.
Canva Designs
I can do creatives design using Canva for different Social Media platforms.
General Virtual Assistant
Various tasks including Answering emails, Inbound/Outbound calls, Cold Calling , Real Estate VA and Customer Service