2024
Caregiving NC II (Flexible Learning)
Asia-Pacific Caregiving & Healthcare Training Center Inc.
About Me
I am a highly skilled professional with a strong foundation in healthcare operations, honed through years of experience in office administration, medical support, and caregiving. My journey in healthcare began at a medical community center, where I cultivated a deep understanding of patient needs and the complexities of healthcare delivery. This hands-on experience has shaped my ability to provide insightful, empathetic, and efficient support in my current role.
I hold certifications from the Technical Education and Skills Development Authority (TESDA) in Health Care Services NC II and Caregiving NC II, showcasing my expertise in critical areas such as patient care, first aid, infection control, emergency response, and daily assistance. These qualifications reflect my commitment to delivering high-quality healthcare support while adhering to industry standards.
My areas of expertise include:
Scheduling and Coordination:
- Organizing patient appointments, sending follow-up reminders, and ensuring seamless communication between providers and patients.
Medical Records Management:
- Maintaining, encoding, and organizing medical records with accuracy and confidentiality.
Administrative Support:
- Handling clerical tasks, referrals, and local insurance-related documentation with meticulous attention to detail.
Patient Communication:
- Delivering empathetic and clear communication to ensure patients feel supported and heard.
Workflow Optimization:
- Coordinating virtual administrative workflows with precision, ensuring efficiency and compliance in all tasks.
Core Competencies and Professional Skills
Delivering Excellence in Virtual Assistance with a Healthcare Focus
Healthcare Administration
Medical Support
Administrative and Clerical Skills:
Technical Proficiency
Communication Skills
Organizational and Workflow Management Skills
Adaptability and Problem-Solving
Medical Virtual Assistant
Data Entry
Certificates
Professional Experience and Expertise
A Proven Track Record in Healthcare Operations and Virtual Assistance
2024
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2025
San Manuel Community Health Center
(Healthcare Assistant)
• Interview patients to gather relevant health information, including medical history, symptoms, and concerns.
• Collect personal details for admission purposes and accurately update patients' medical records.
• Monitor vital signs (temperature, blood pressure, pulse, and respiration rate), record findings, and report abnormalities to nursing staff.
• Assist the municipal doctor during patient check-ups, medical examinations, and minor procedures.
• Help transfer patients safely between vehicles, wheelchairs, and examination tables.
• Provide emotional support to patients and families, offering comfort and guidance.
• Administer basic patient care under supervision.
• Assist with patient mobility using assistive devices.
• Participate in community healthcare programs, prenatal care, outpatient services, and medical missions.
2019
-
2024
Happy Hive Solutions Inc.
(Administrative Assistant)
• Demonstrated strong interpersonal skills and professional demeanor.
• Managed multiple deadlines under pressure.
• Proactively solved problems and improved processes.
• Worked independently and collaboratively.
2025
-
Part Time
Life Insurance Advisor
(Virtual Assistant)
• Provided support to a licensed insurance advisor.
• Assisted with policy research, managing client documentation, and ensuring timely premium reminders.
• Helped clients understand coverage options, addressed inquiries, and maintained strong client relationships.
• Demonstrated proficiency in communication, organization, and drafting necessary forms.
Professional Virtual Assistance Services
Streamlined Support Tailored to Healthcare and Administrative Needs
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.
Medical Records Management
Organize, digitize, and maintain patient records while ensuring compliance with healthcare regulations.
Virtual Patient Liaison Services
Act as the bridge between patients and healthcare providers, offering empathetic communication and support.
Administrative Assitant
Provide professional, proactive, and dependable administrative services.