Mary Jane Arbolado Sayre

Virtual Assistant
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Contact Information
  • PHONE: +639989908094
  • EMAIL: junerainemay@gmail.com
  • SKYPE: marymajajane
  • LinkedIn: maryjanearbolado
PROFILE

Over the last ten (10) years, I have been working with one principle: TO WORK SMARTER. I’m the person who looks for inefficient procedures, finds ways to streamline them, and consistently strives to boost the productivity of everyone around me. I’ve been working as a freelancer for over a decade. My VA experience primarily revolves around Healthcare RCM and Customer Success Management.

SKILLS

EFSET English Certificate, 79/100 (C2 Proficient)

Reading - 73
Listening - 77
Writing - 79
Speaking - 88

EDUCATION
June 2004 – March 2008

NEGROS ORIENTAL STATE UNIVERSITY (NORSU), Bachelor of Arts in Mass Communication

As a Communication Arts graduate, I have been exposed to a wide range of mass media experience including an internship in one of the local giant TV and News network here in the Philippines.

WORK EXPERIENCE
April 2016 – September 2024

Team Leader, ADEC Innovations DGT Inc.

I was a Team Leader for a non-healthcare account primarily involved with a US logistics company for four (4) years. Prior to joining the leadership team, I continued my Healthcare related tasks doing Quality Assurance (QA) for Third Part Follow-up Back-office teams in both India and US sites. The work involved QA works for Claims status and follow-ups.

February 2011 – April 2016

Claims Status Associate, SPi Global Solutions, Inc.

I was part of the Healthcare Team doing Revenue Cycle Management. As Claims Status Associate our role was to provide administrative support to clients in the Healthcare Industry. The role involved timely processing of new claims and following up on aging claims and denials to ensure payments are collected.

March 2022 – October 2024

Broker Support Associate, Apollo Brokers Inc

As Broker Support Associate, we play a critical role in supporting Broker Sales. We take ownership and contribute to improving the customer experience in a fast-paced, high-growth commercial insurance business.

March 2016 – October 2024

Pre-School Coordinator | Administrative Assistant, Salveo Healthcare Solutions, Inc.

I served as a liaison between our staffing firm and the Committee on Special Education for Preschool under the NYC Department of Education. I coordinate pre-school staffing for Related Services in Special Education in DOE covered schools across all boroughs of NYC.