28th September 2022 >> Present

SQL Reporting Services Developer, Simon-Systems Co.

• Developing SSRS Reports.
• Designing and creating SQL queries based on business requirements.

15th February 2021 >> Present

Reporting Analyst, NTT BPO (Millennium1 Solutions Philippines, Inc.)

• Generate regular and ad hoc performance reports using different reporting tools and applications i.e., RingCentral, mySQM Reporting, Oracle RightNow, Compas, Salesforce, Verint Impact 360, and Genesys Cloud.
• Design and run SQL queries.
• Design, develop & deploy SSRS and PowerBI reports.
• Develop SSIS ETL.
• Monitoring and updating databases on a daily basis.
• Generate daily, weekly, and monthly operational performance reports, and dashboards.

18th May 2022 - 6th August 2022

Data Analyst, Ivanti MS - International IC

• Conducted a manual review of account data extracted from a CRM.
• Carried out a complete analysis of the account data as per client instructions, analyzed account lists, and identified accounts for potential change recommendations.