2011
Bachelor of Science in Nursing
University of La Salette
More Info About Me
I am a self-motivated and progress-driven person with an extensive background in sales and customer service in storage/warehouse leasing which I believe will bring value to you.
I have equipped myself with the following tools, platforms, and applications to get things done in a timely and accurate manner. I am passionately committed to delivering excellent service. I can easily follow instructions and work with less to no supervision at all. I am a street smart who loves to figure out things by myself with the help of Google. I am also flexible in dealing with tasks and can do multitask.
My Skills and Competencies
Social Media Manager
Data Entry
Customer Service
Certificates
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My Experience and Education
2018
-
2021
EBC Lifestyle Hub Pte Ltd / Singapore
(Sales Executive (Self Storage & Serviced Office))
• Responsible in preparing of license agreement and rental invoice.
• Responsible in processing of renewal.
• Responsible in preparing of quotation for potential clients.
• Responsible in handling incoming and outgoing sales calls in addition to emails.
• Attending to customer's enquiries and performs follow-up sales service to customers.
• Responsible for all sales negotiations and transactions.
• Responsible in achieving monthly sales target given by the management.
• Establishes and maintains positive working relationships with current and potential clients.
• Working directly with team management to ensure that all the administrative and support functions of the sales department are operating effectively & that active client files are available to the sales group.
2016
-
2018
EBC Lifestyle Hub Pte Ltd / Singapore
(Facilities Management (Supervisor))
• Receiving and attending of complaints from building tenants.
• Responsible for daily inspection to determine the need for repairs or renovations (Serviced Office and Self-Storage).
• Responsible for collecting quotation with different contractors and vendors.
• Liaise with contactors and vendors on facilities management matters.
• Supervise all facilities staff (technicians, cleaners, security) and external contractors.
• Preparing a work schedule for the team and make sure to finish on time.
• Ensure the operating policies and procedures are adhered at all times.
• Review utilities consumption and strive to minimize costs.
• Ensure all reports are completed and printed in time frames designated.
2014
-
2015
Siang How Realty Pte Ltd / Singapore
(Café Operator)
• Managing day-to-day operations of the cafe.
• To attend and respond to guest needs promptly and professionally.
• Coordinate with vendors and order supplies, as needed (cups, coffee, milk and other ingredients).
• Maintain updated records of monthly revenues and expenses.
• Maintain food and equipment inventories and keep inventory records.
• Offering a pleasing personality and welcoming attitude, excellent hospitality manners and the ability to work in fast paced environment.
• Proficiency in customer services and a keen eye for detail to ensure total customer satisfaction.
• To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings, laying of tables.
• Any other appropriate duties and responsibilities as assigned.
My Services
Data Entry
Microsoft Access, Executive Assistant, and Google Docs
Customer Service
I am passionately committed to delivering excellent service.
Bookkeeping
Invoice Management, Financial Report, Quickbook Online
Social Media Management
Content Creation, Social Media Design, Marketing, and Engagement.