Mark Kristoffer D. Bravo

General Virtual Assistant
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Contact Information
  • 09176223175
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  • macz0834@googlemail.com
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  • www.linkedin.com/in/mark-kristoffer-bravo-7089b134b
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  • https://join.skype.com/invite/uOa9tMuEkV7S
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EDUCATION
2003-2007

NOTRE DAME UNIVERSITY

Bachelor of Science in Accounting and
Financial Management
SKILLS AND COMPETENCIES

Social Media Management
Data Entry
Customer Service
Appointment Setter
Problem-Solving Skills
Analytical Skills
Communication Skills
PROFESSIONAL SUMMARY

I’m a former Retail Specialist at Globe Telecom Incorporated which is one of the top telecommunications company here in the Philippines.

I am skilled at communicating effectively with diverse people across various platforms. In my position, I have spoke with different types of individual and encountered a lot of different concerns and queries and resolved it with confidence.

I am passionate about staying up to date with the latest innovations within the company. I have 13 years of experience working with the Retails Store Operations Team in which I was molded to perform competitively.

I believe that my experience, communication skills and interpersonal abilities would make me a strong fit for any position.
WORK EXPERIENCE
2009-2010

AEGIS PEOPLE SUPPORT
(CUSTOMER SERVICE REPRESENTATIVE)
*Handling international flight
reservations through phone calls both
for Orbitz and Cheaptickets website.
*Mainly assisting customers on
scheduling and rebooking their
flights.
2010-2011

PHILIPPINE BANK OF COMMUNICATIONS
(NEW ACCOUNTS REPRESENTATIVE)
* Assisting new depositors on opening
their bank accounts.
*Educating new depositors in handling
their newly opened bank accounts.
2011-2024

GLOBE TELECOM INCORPORATED
(RETAIL SPECIALIST)
*Specialized in selling for both prepaid
and postpaid products specifically for
mobile and internet.
*Assisting customers with their
aftersales concern especially when it
comes to online transactions.