AB-PHILOSOPHY
St. Francis Xavier College Seminary
I am a dedicated and versatile professional from the Philippines with experience in banking, video editing, and administrative support. I have a keen eye for detail, strong organizational skills, and a commitment to delivering high-quality work. I am eager to learn, adapt, and contribute positively to any team, ensuring tasks are completed efficiently and accurately.
St. Francis Xavier College Seminary
Started as a Bank Teller handing over-the-counter transactions, cash management, and client servicing, and later transitioned to New Accounts Associate, assisting clients in account opening, verifying requirements, and ensuring compliance with banking policies while delivering quality customer service
Handles player concerns and inquiries through email by providing accurate information, troubleshooting issues, and delivering timely solutions. Ensures clear and professional communication while maintaining empathy and enhancing the overall gaming experience. Responsible for documenting cases and escalating complex issues to the appropriate teams when needed.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Skilled in handling spreadsheets, Quick Books, and preparing basic reports with attention to detail and efficiency.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Passionate about transforming raw footage into engaging content and eager to contribute to projects.