- +639270074420
- tutormarkennethmae@gmail.com
- https://myprofile.ph/markennethmaetutor
- Cagayan de Oro City Philippines
BS ELECTRONICS & COMMUNICATIONS ENGR., (Mindanao Polytechnic State College)
CREW TRAINER, (McDonald's Corporation)
➼ Training New Members - Led comprehensive training for new crew members, covering responsibilities, customer service, safety protocols, and procedures. Provided hands-on guidance, demonstrated best practices, and monitored progress for smooth onboarding.
➼ Performance Monitoring and Feedback - Regularly observed and provided constructive feedback to enhance crew members' performance. Identified strengths and areas for improvement, offering guidance and support to maximize potential.
➼ Customer Service Excellence - Demonstrated exceptional customer service, fostering positive experiences and upholding McDonald's standards.
➼ Team Development - Created an inclusive team environment, promoting open communication, teamwork, and mutual respect. Organized team-building activities, recognized achievements, and motivated crew members to achieve goals.
➼ Problem-Solving and Conflict Resolution - Resolved team conflicts through effective problem-solving and communication. Encouraged open dialogue, ensuring a harmonious work environment.
Experienced virtual assistant with exceptional administrative support skills and a proven track record of driving operational efficiency. Strong organizational and communication abilities facilitate seamless collaboration, while adaptability allows for effective multitasking. Proficient in digital tools and platforms, streamlining workflows, and delivering outstanding results. Self-motivated and detail-oriented, committed to confidentiality, deadlines, and exceeding expectations. Seeking to leverage expertise to support client success.
SOCIAL MEDIA MANAGER | FACEBOOK ADMIN PAGE, (MGM EVENTS ORGANIZING SERVICES)
➼ Brand Management - Maintaining a consistent brand voice and image across all social media platforms and ensuring brand guidelines are followed.
➼ Advertising and Promotion - Running and optimizing paid social media ad campaigns to reach specific goals, such as lead generation or conversions.
➼ Facebook Marketing - Planning and executing marketing campaigns across various social media channels to increase brand awareness and engagement.
➼ Community Management - Monitoring and engaging with the online community, responding to comments, inquiries, and feedback in a timely manner.
➼ Analytics and Reporting - Analyzing social media metrics and generating reports to measure the success of campaigns, identify trends, and make data-driven decisions.
➼ Content Creation - Creating compelling and engaging content, including text, images, videos, and infographics, tailored to the target audience and platform
DATA ENTRY SPECIALIST | WEB RESEARCHER, (PRIVATE SECTOR)
➼ Data Entry - Accurately entering data into computer systems or databases from various sources, such as paper documents, digital files, or forms.
➼ Data Verification - Reviewing and verifying the accuracy and completeness of entered data to ensure it aligns with the provided information or established guidelines.
➼ Data Cleaning and Formatting - Cleaning up and formatting data to ensure consistency, standardization, and proper organization, often using spreadsheet software.
Document Management - Organizing and maintaining electronic or physical documents, files, or records related to data entry tasks.
➼ Confidentiality and Security - Ensuring the confidentiality and security of sensitive or private information while handling data entry tasks.
➼ Time Management - Prioritizing and completing data entry assignments within specified deadlines or turnaround times.
➼ Communication and Coordination - Collaborating with team members or supervisors to clarify data entry requirements, address questions or concerns, and report progress.
CONTENT CREATOR | OWNER | AFFILIATE, (FAVE OUTLET - TIKTOK APP)
➼ Content Ideation - Generating creative and engaging ideas for TikTok videos that resonate with the target audience and align with trends or viral challenges.
➼ Trend Awareness - Staying up to date with the latest TikTok trends, challenges, and hashtags to leverage them in content creation and maximize reach and engagement.
➼ Visual and Audio Editing - Utilizing TikTok’s editing features or external video editing tools to enhance video quality, and add effects, captions, music, or sound effects.
➼ Engaging with the TikTok Community - Actively engaging with followers, responding to comments, and messages, and participating in collaborations or duets with other creators to foster community engagement.
➼ Audience Growth - Implementing strategies to attract new followers, increase engagement, and build a loyal fan base on TikTok, such as cross-promotion, collaboration, or leveraging TikTok trends.