2015
Consumer Electronic Service NCII
St. Peter College
More Info About Me
I am a proactive and detail-oriented individual with a strong work ethic and a commitment to delivering high-quality work. With over 7 years in the outsourcing industry, specializing with Quality Analyst task with some analytics task that includes but not limited to Data entry, Cleaning and visualization . Known for increasing productivity and relieving workload of managerial staff. Proficiency in a variety of computer programs and applications, including Microsoft Office or Google Suite and etc. Experience with Sales, Tech, and Customer service support, including handling inquiries and resolving issues. Experience with data entry, transcription, and content creation. Adaptability and flexibility to work with clients from various industries and with different needs. I am always looking for ways to improve my skills and knowledge, and I am eager to learn new technologies and techniques to better serve my clients.
My Skills and Competencies
SEO
Local SEO
On Page SEO
Off Page SEO
Technical SEO
SEMRush
GSC and GA4
Moz and AHrefs
Certificates
My Experience and Education
2022
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2023
Majorel Corp. Philippines
(Quality Analyst)
-The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibrations, new programs, process analytics and improvement. The Quality Specialist is trusted to identify and implement change management strategies that continuously develop agent and program performance. New processes and procedures are communicated through the Quality Specialists to agents requiring the ability to convert concepts and abstracts into tangible materials and programs.
2021
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2022
Majorel Corp. Philippines
(Subject Matter Expert)
Responsible for managing assigned account in support business objectives to ensure account’s satisfaction with products and services. This responsibility encompasses a variety of activities that require consistent directing, planning, scheduling and tracking of tasks.
2018
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2021
Majorel Corp. Philippines
(Content Moderator)
Responsible for the day to day management of Internet content, ensuring a quality experience is provided to millions of internet users. As a reviewer you will have the opportunity to make a significant and direct impact on the quality of social media and advertising products. Content Reviewers are responsible for optimal quality and productivity levels through data analysis.
04/02/2022
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03/20/2024
Growyo
(SEO Analyst)
Growyo a Digital Marketing Agency that offers Lead Generation, Web Development and SEO
Successfully optimized and maintained SEO campaigns for 100+ local businesses, spanning diverse niches, resulting in a significant
increase in organic website traffic and search engine rankings.
Conducted thorough keyword research to identify high-value keywords relevant to each business's niche, competition, and target
audience, ensuring maximum visibility and exposure.
Implemented on-page optimization techniques, including meta tags, headings, content optimization, and URL structure enhancements,
to improve search engine visibility and user experience.
Strategically executed off-page optimization tactics, such as link building, outreach, and content promotion, to enhance website
authority and domain strength, contributing to higher rankings.
Monitored and analyzed website performance using advanced SEO analytics tools, including Google Analytics, Google Search Console,
and Ahrefs, to identify areas for improvement and implement data-driven solutions.
Collaborated closely with clients to understand their specific goals and develop customized SEO strategies that aligned with their
business objectives, resulting in enhanced online visibility and increased organic traffic.
Stayed up-to-date with the latest industry trends, algorithm updates, and best practices to continuously refine SEO strategies and drive
optimal results for clients.
My Services
Recording Financial Transactions
Records all the financial transactions of a business. This includes things like sales, purchases, expenses, and payments
Maintaining Ledgers
Keep track of different accounts in ledgers, like the cash account, accounts receivable, accounts payable, and more.
Bank Reconciliation
Make sure records match the bank statements and check for any differences and fix them.
Invoicing
Create and send invoices to customers for the products or services the business provides.
Managing Payroll
Help manage employee wages, benefits, and taxes and also make sure everyone gets paid the right amount on time.
Local SEO
Help boost your Website visibility in you local areas
Testimonials
Khrizza Mae Suarez Briton
As a mentor and coach in the field of bookkeeping, I've had the pleasure of witnessing the growth and expertise of Mark, specializing in Xero and Australian bookkeeping. His dedication to continuous learning and mastery of Xero's capabilities is truly inspiring. What sets him apart is his ability to not only navigate complex financial software but also to impart his knowledge effectively to his clients. Mark's understanding of Australian bookkeeping regulations and their commitment to ethical practices make him a standout choice for businesses seeking reliable financial management. I'm proud to have mentored such talented individuals and highly recommend his services.
Dhamielyn Sarno
I want to tell you about my apprentice, Mark. He's like a superhero at something called Data Entry. Mark is really, really good at this! He learns things super fast and turns them into something amazing. It's like magic! He can make numbers and words dance on the computer screen. You know what's even cooler? When things get tricky, Mark doesn't give up. Nope! He's like a puzzle solver. He makes hard things become easy things. And guess what? People who see his work are so impressed! I'm so proud of Mark. He started as a learner and now he's a superstar at Data Entry. If you want to be like Mark and learn cool things too, just remember to be curious and never stop trying.