2015
Bachelor of Science in Accountancy
General Santos Academy, Inc.
Your search stops here -- WITH ME!
Hard-working and self-motivated virtual assistant with 3+ years of experience in customer service, record-keeping, and various personal assistance tasks. Able to focus on work without the need for supervision. An operations manager with two years of experience defining company policies and implementing training. Monitor internal HR systems and ensure compliance. Oversee hiring objectives and job description creation. Stay on top of employment trends, legal issues, and best practices. Accounts Receivable Specialist with two years of experience in issuing invoices, dealing with invoicing-related correspondence, answering clients' billing queries, and initiating collections on past-due accounts.
My Skills and Competencies
Data Entry
Customer Service
Email Management
Scheduling and Calendar Management
Project Management
Time Management
Content Writing
Certificates
My Experience and Education
06/2019
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10/2022
Beyond Sinks
(Executive Assistant)
-Updated spreadsheets and created presentations to support executives and boost team productivity.
-Used QuickBooks to produce monthly invoices, reports, and other deliverables.
-Answered live chats, phone calls, and emails for customer concerns with high accuracy and efficiency, increasing customer satisfaction by 20-30%.
05/2017
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05/2019
Orion Transport
(Operations Manager)
-Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
-Evaluated suppliers to maintain cost controls and improve operations.
-Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
03/2015
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04/2017
Double R and L Construction
(Accounts Receivable Specialist)
-Reviewed accounts every month to assess aging and pursue the collection of funds.
-Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
-Managed monthly reconciliation schedules for assigned accounts.
My Services
Data Entry and Web Research
Typing, word-processing, and spreadsheet manipulation, and strong research abilities.
Project Management
To plan and manage a project to complete its listed goals and deliverables.
Lead Generation
You are attracting prospects to your business and increasing their interest through nurturing, all with the end goal.
Content Writing
Writes informative and engaging articles to help brands showcase their products.
Customer Service
Helps them have an easy and enjoyable experience with you.
Testimonials
Jerk Testimonial
I am pleased to say that Ms. Marjorie is a great virtual partner. She is my former mentee and I have no doubt that the will be a strong addition to your virtual workforce.