- ocampomariatheresa08@gmail.com
- +639165430745
- Skype live:.cid.a593d138a3b11a2f
- Makati City, Philippines
I have 11 years of work experience, and I am a loyal worker who constantly goes above and beyond for my superiors and clients. From there, I can survey the virtual office where I provide support. Virtual work entailed some of my responsibilities. With my background as a Social Media Manager and Executive Virtual Assistant, hope to one day become an outstanding virtual assistant for business owners.
My goal is to make the lives of business owners easier so that they can focus on growing their enterprises by making better use of their time and producing more output.
One of the things I enjoy most about my work is the opportunity to form long-lasting bonds with my clients. Taking care of their needs and helping them progress toward their goals are my top priorities.
Keeping up with the latest innovations and most efficient practices in my area is a top priority, which is why I commit myself to ongoing training and education. If I keep learning and reading in my profession, I can provide the highest quality service to my clients.
My success stems from my genuine interest in helping others and my dedication to providing outstanding service. As a virtual assistant, I strive to make a meaningful difference in the lives of my clients.
Sykes, CCTV Operator
• Recording all events, incidents, and actions taken in a clear, legible, and accurate
written format.
• Operate all other equipment in the monitoring room in a correct and efficient
way. (I.e. Access control/Intercom Functionality / BMS system.)
• Maintain an effective video and tape management system in line with standard
operating procedures.
• Gather and compile CCTV reports and evidence.
• Asses the environment being monitored and identify potential security threats
or risks.
• Operate and maintain CCTV equipment, troubleshoot technical issues, and
utilize software and tools to analyze surveillance footage.
Freelancer, Data Entry Specialist-Remote
1. Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements.
2. Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements.
3. Keeping record of hard copy data such as invoices, inventory checklists, and other financial documents.
4. Establishing data entry standards by continually updating filing system to improve data quality.
5. Addressing data inconsistencies by working with administrative staff to locate missing data.
6. Attending to data queries and reporting any major data errors to management.
7. Adhering to best data management practices and maintaining a high standards of accuracy and efficiency.
Freelancer, Social Media Manager
1. Acting as a channel owner for all social media accounts (including knowing each channel's best practices, deciding which content goes out where and when, and adapting content across channels).
2. Creating campaign plans for business and marketing priorities (e.g. product launches, awareness campaigns, contests, etc.).
3. Writing creative briefs (to give direction to internal designers, video editors, and copywriters).
4. Supporting influencer marketing efforts (identifying and selecting influencers, reposting content, and engaging with influencer posts).
5. Creating weekly / monthly reports (and ad-hoc reports for major marketing campaign, sponsorships, etc.).
6. Social listening (including monitoring hashtags and branded keywords, detecting brand safety issues, managing social crises, and identifying real-time marketing opportunities).
7. Overseeing content, providing feedback to creative / content teams (acting as the subject matter expert for all content destined for publishing on social media).
8. Guiding best practices for social media (staying up-to-date on new social networks and features).
9. Curating content ( we have a graphics and photo / video person capturing content, which needs to be shaped into strong social posts).
10. Create actionable plans to both grow and maintain followers on popular social media platforms such as Twitter, Facebook, Instagram, You tube, and LinkedIn
Freelancer, Executive Virtual Assistant
• Scheduling and coordinating appointments and meetings for the executive.
• Making travel arrangements and preparing itineraries.
• Conducting research and preparing reports or presentations for the executive.
• Managing the executive’s calendar and reminding them of important tasks and
deadlines.
• Handling correspondence and managing the executive’s email and phone calls.
• Taking minutes at meetings and following up on action items.
• Liaising with other executives, clients, and employees on maintaining files and
records
• Organizing and maintaining files and records.
• Handling confidential information with discretion.
• Managing the executive’s budget and expenses.
• Assisting with personal tasks, such as organizing events or managing household
staff.
• Prioritizing and multitasking to ensure all tasks are completed in a timely
manner.
• Anticipating the executive’s needs and proactively taking care of tasks.
• Managing the executive’s social media presence.
• Acting as a gatekeeper for the executive screening and redirecting
communications as necessary.
• Proactively identifying and addressing any issues or problems that may arise.
• Providing general and administrative support, such as filling, copying, and
organizing documents.
• Continuously seeking opportunities to improve processes and streamline tasks
for the executives.
• Acting as a point of contact for the executive, both internally and externally.
Data Entry Specialist
• Keeping track of important deadlines and tasks for the executive.
• Representing the executive in a professional and courteous manner at all times.
• Managing and maintaining the executive’s contacts and database
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Ability to handle confidential information.
• Ability to multitask and prioritize tasks.
• Ability to work independently and as part of a team.
• Problem-solving and critical thinking skills.
• Attention to detail and accuracy.
• Ability to create effective presentations and documents
• Proficiency in data entry and database management.
• Ability to create spreadsheets and reports.
• Advanced research skills.
• Knowledge of online collaboration tools (slack and Zoom)
• Good organizational and time management skills.
• Knowledge of social media platforms (Twitter, Facebook, Instagram, LinkedIn)
• Email Management Software – software used to manage email, create auto-responders, and organize contacts.
• Calendaring and Scheduling Software – software used to manage appointments and events.
• Web Conferencing Software – software used to conduct virtual meetings and conferences.
• Project Management Software –software used to organize and manage projects.
• Online Audio / Video Chat Software – software used to communicate with clients through audio and video conferencing.
• Remote Desktop Software – software used to access a client’s computer remotely.
• Cloud Storage Services – services used to store and access data from anywhere.
• Data Entry Software – software used to enter and manage data.
• CRM Software – software used to manage customer relationships.
• Social Media Management Software – software used to manage social media accounts.
• File Sharing Software – software used to securely share files with clients.
Bachelor of Science in Office Administration
Isabela State University
Isabela State University is a public university in the province of Isabela, Philippines. It is mandated to provide advanced instruction in the arts, agricultural and natural sciences as well as in technological and professional fields. The main campus is located in Echague, Isabela. The Isabela State University traces its beginning in December 1918 to a farm school the Echague Farm School, constituting a four-room academic building and a home economics building established through the efforts of an American supervising teacher, Mr. Horatio Smith, under the provisions of the Compulsory Education Act.
Ms. Dhamielyn Sarno
dhamsarno@gmail.com
Coach / ProVAPH Co-founder