2016
Bachelor of Science in Physical Therapy
Tomas Claudio Memorial Collage
Ready To be your VA!
I'm Maria Rosa Matawaran, but you can address me as Rosa. I graduated with a Bachelor of Science in Physical Therapy and gained experience in patient care and documentation, including SOAP notes, during my internship. After graduating, I worked in the BPO industry, where I improved my communication, comprehension, and problem-solving skills.
I am a dedicated and industrious person with a robust work ethic. My prior job has provided me with the skills and attributes needed for the position you're looking to fill. I have a demonstrated history of working well with others, emphasizing collaboration and a team-oriented mindset.
I take a proactive approach to problem-solving, consistently seeking answers and overcoming challenges. Outside of work, I lead an active lifestyle and pursue ongoing learning to stay current and develop personally and professionally.
I am genuinely happy and excited about the opportunity to work with you. Rest assured, I am fully committed to being the best Virtual Assistant I can be.
My Skills and Competencies
Appointment Setter
Calendly & Google Calendar for Appointment schedule
Asana User
Monday Tool user
Medical Virtual Assistant
Cold Caller
Customer Service
Virtual Assistant
Certificates
Customer Service representative
2019
-
2020
WNS
(Flex Trainer)
Provide training for new employees and manage compulsory training sessions.
2017
-
2019
WNS
(Customer Service Representative)
Helping customers to change and cancel flight and hotel reservations.
September 2016
-
November 2017
Marian Spring
(Part Time Encoder)
I am in charge of inputting receipt data and sorting it by months.
2020
-
2024
WNS
(Admin Staff)
Respond to emails and address client inquiries, as well as handle report generation.
My Services
Appointment Setter
I can coordinate appointments between the sales team and potential clients, guaranteeing that crucial meetings are sched
Medical Virtual Assistant
I handle insurance verifications, prior authorizations, scheduling, scribing, and administrative tasks efficiently.
Cold Caller
Respond to calls from potential customers, provide accurate product details, pricing, and highlight benefits effectively
Customer Service
I can manage queries via email, chat, phone and social media.
Virtual Assistant
answering phone calls, scheduling meetings, reminding deadlines and events, making travel arrangements.