MANILA CENTRAL UNIVERSITY

BSBA MAJOR IN MANAGEMENT

Pro VA

GENERAL VIRTUAL ASSISTANT

Pro VA

DATA ENTRY SPECIALIST

Pro VA

BOOKKEEPING

Pro VA

EXECUTIVE ASSISTANT

Data Entry
Accurate and timely entry of data into digital formats.

Book Keeping
provide reliable and accurate financial information to help businesses

• Office Applications: MS Word, Excel, Quickbooks, Trello, Expensify, Google Workspace, zoom, calendly, clickup, asana
• Soft Skills: Leadership; Problem-solving, Time management, Teamwork, Negotiation, Customer Service, Work Ethic, Communication skills, Attention to detail, organizational skills, Technical proficiency, Confidentiality, Interpersonal skills, Research skills, Adaptability, and Flexibility,

CONCENTRIX, [CUSTOMER SERVICE REPRESENTATIVE]

As a Customer Service Representative, I handled a diverse
range of responsibilities to ensure unparalleled customer
satisfaction. I swiftly addressed customer inquiries, concerns,
and complaints professionally and efficiently. Proficient in
active listening and effective communication, I meticulously
recorded interactions and transactions, collaborating
seamlessly with other departments to resolve issues
promptly. My skill set includes problem-solving, multitasking,
and adaptability, enabling me to meet evolving customer
needs while maintaining a high standard of service.
Throughout my tenure, I consistently achieved or surpassed
customer satisfaction targets, received commendations for
outstanding service, and implemented process improvements
that enhanced team efficiency and customer retention.

WESTERN CAROLINE TRADING CO., [INVENTORY CLERK]

As an Inventory Clerk, I took charge of encoding detailed
inventory information, including cost, shipping data, and
markup, into our system with precision and accuracy. This
involved meticulous data entry to ensure the integrity of our
inventory records. I facilitated efficient tracking and
identification of items by printing barcodes before
transferring them to the store's merchandiser. This step
ensured seamless integration into our inventory management
system and streamlined the product placement process on
the sales floor. I managed inventory levels effectively by
stocking and cataloging products in our storage facilities.
This entailed organizing incoming shipments, conducting
regular stock checks, and updating inventory records to
reflect current stock levels. By maintaining organized and
accessible inventory, I contributed to the smooth operation
of our supply chain and enabled the timely fulfillment of
customer orders.
Through these responsibilities, I played a pivotal role in
optimizing inventory management processes, enhancing
efficiency, and ensuring the availability of products to meet
customer demand

POLYTEX LAIWELL INC., [PURCHASING OFFICER]

As a Purchasing Officer, I played a pivotal role in managing
the procurement process to support the operational needs of
the organization. Tasked with sourcing and acquiring goods
and services, I meticulously evaluated suppliers, negotiated
contracts, and ensured timely delivery of materials while
adhering to budgetary constraints. Collaborating closely with
internal stakeholders, including department heads and
finance teams, I assessed requirements, forecasted demand,
and developed procurement strategies to optimize cost
efficiency and quality. My responsibilities extended to
maintaining accurate records, tracking inventory levels, and
analyzing market trends to identify cost-saving opportunities
and mitigate supply chain risks. I cultivated strong vendor
relationships through effective communication and
negotiation skills, fostering mutually beneficial partnerships.
With a keen eye for detail and a commitment to excellence, I
upheld procurement standards, compliance regulations, and
ethical practices, contributing to the overall success and
sustainability of the organization's operations