2018
Bachelor of Science in Hotel and Restaurant Management
ABE International Business College
More Info About Me
I've work as a Host and a Server in a casual fine dining restaurant for 6 months after graduating my college degree. My job is to welcome guest, assist them with their orders, needs and to provide a wonderful guest experience. I also worked as a Barista for 8 months until the pandemic happened.
During the pandemic and lockdowns, I started to manage my friend's online business for 1 year and a half. We sell different products online. I worked as an admin, content creator, and customer service. I joined a lot of Facebook groups to promote the page and products (organic marketing). I used boosting of post on Facebook which really helped us to sell our products and I also managed their sellers account on Shopee.ph (online shopping app).
I worked for Amazon.com as a Customer service associate for 8 months and it really helps me boost my confidence especially on my communication skills and customer engagement.
I took online trainings to be a Virtual assistant. I know my experience, skills and trainings will helped me become an expert Virtual Assistant.
I am an active person who always keen to learn new things. I am dedicated to self-improvement and studying to continually improve my performance and also grow as a person.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Amazon Virtual Assistant
Certificates
My Experience and Education
2019
-
2020
Celsius café lounge
(Barista)
•Greet customers
•Making and serving coffee and pastries
•Monthly inventory
•Cleaning the store
•Customer service
2018
-
2019
Italliani’s Restaurant
(Host/Server)
•Welcomes guest
•Function and Reservation
•Answering phone calls
•Order taking
•Serving food and drinks
•Cashiering
•Engaging
2020
-
2021
Shop A-Line
(Social Media Manager)
•Social media management
•Social media marketing
•Branding
•Content creation
•Copywriting
•Engaging/Email Management
2020
-
2021
Shop A-Line
(Virtual Assistant)
•Product research
•Product lister
•Inventory
•Customer service
2021
-
2022
Amazon.com
(Customer Service Associate)
•Inbound calls
•Accounts
•Payments
•Orders and deliveries
•Subscription and membership
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Virtual Assistant
Online shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller