Maria Berna Zuzeth E. Dumalagan // Executive Virtual Assistant

2019 - January 2023

MBZuzeth Native Coffee Trading
(General Virtual Assistant & Social Media Marketing Manager)

I successfully grow this company by promoting Native Coffee Trading's products, services, and content on social media platforms. As a general virtual assistant and social media marketing manager, one of my responsibilities is to support the creation and execution of social media marketing plans, campaigns, and initiatives. This involves establishing and managing campaigns, creating and managing content, evaluating data, and interacting with clients and influencers. In addition, I'm in charge of offering administrative assistance including answering client questions, setting up meetings, and managing client connections.

Here's the company link:
Facebook Page: https://www.facebook.com/coffeedripbymbzedumalagan

Instagram Page:
https://instagram.com/coffeedripbymbzuzeth?igshid=ZDdkNTZiNTM=

2015 - December 2022

BIBS Corporation
(Administrative Officer & Social Media Marketing)

My duties and responsibilities are primarily focused on social media marketing and client relations, as well as managing the administrative officer, head registrar, and accounting staff through both in-person interactions and online interactions like emails, phone calls, and other communication channels. I provide oversight and assistance to our clients, help with challenging operational decisions, provide administrative support, handle their inquiries, and verify their accountability.

Here's the link: https://www.facebook.com/bibscorpdumaguete/

2018 - 2022

Marylou Tan, CPA
(Bookkeeping)

Encode Summary Lists of Sales and Purchases prescribed to be submitted on
quarterly basis. (Part-time/ Project Base)

2018 - 2019

MANULIFE
(Financial Advisor)

Financial Advisor advises clients on investments, estate planning, college savings accounts, insurance and retirement.

2019 - January 2023

Electrical Installation Services
(Accounting Bookkeeper)

As a dedicated bookkeeper, I play a pivotal role in ensuring the accuracy and timeliness of our financial records and tax compliance. My key responsibilities encompass meticulously managing and maintaining our quarterly percentage tax returns, income tax returns, and annual tax obligations. Through my diligent efforts, I ensure that all financial transactions are accurately recorded, and our tax records are kept up to date, allowing us to meet our fiscal responsibilities seamlessly. (Part-time)

2014 - 2014

DTI (Department of Trade and Industry)
(Intern)

Construct reconciliation on statements and financial reports of their products.

2022 - 2023

Naturallyfed Apparel (Luxurious Accesories)
(Executive Virtual Assistant/ Social Media Manager/ Marketing Manager)

I proudly serve as an Executive Virtual Assistant, Social Media Manager, and Marketing Manager at NFA, where I orchestrate a harmonious symphony of administrative prowess, digital engagement, and strategic marketing finesse. My role transcends traditional boundaries, as I seamlessly switch between providing top-tier executive support, crafting compelling social media narratives that captivate our audience, and architecting strategic marketing campaigns that amplify our brand's resonance in the market. (Part-time)

October 2020 - January 2022

Zillion
(Sales and Operations PROJECT BASE)

Duties and Responsibilities:
• Responsible for developing and implementing customer service strategies.
• Responsible for ensuring clients are satisfied with the services they receive.
• Understands client needs, new clients and old clients
• Works closely with Recruitment Team for client requisitions
• Client onboarding
• Collaborating with other departments and upper management to identify business goals

2022 - 2023

ACTO Professional Organizer in Spring, Colorado, USA
(Executive Virtual Assistant/ Administrator Officer/ Marketing)

I work for the company as an Executive Virtual Assistant and the following are my duties and responsibilities:
1. Posting on Social Media.
2. Write content.
3. Using WordPress to create a blog post.
4. Developing a new company website with Elementor.
5. Returns all phone calls in a timely manner.
6. Handles all incoming emails.
7. Monitors and follows up on all sales/Teams/Vendor files.
8. Monitors website marketing.
9. Responds to correspondence to clients and vendors as needed.
10. Monitors weekly, monthly, and yearly goals.
11. Updates client records in the computer.
12. Responsible for all data entry and reports.
13. Performs other administrative duties as assigned.

Bia Saavedra

Officemate Feedback: It's wonderful to hear that my efforts as an Office Administrator are making a positive impact. Working alongside you is equally rewarding, and I'm delighted that my contributions, such as creating engaging social media content, maintaining the website, and managing our activities calendar, are aligned with the company's goals and expectations. Your support inspire me to continue excelling in my role. Thank you for your encouraging words!