Maria Angelene Borja Roque

Virtual Assistant
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Contact Information
  • Blk. 20 Lot 5 Susana Home III, Baliok Talomo Dist.● Davao City 8000
  • Mobile No.: 0915-544-2048 / 09302100522
  • E-Mail: mabjlr1627@gmail.com
  • Telegram: 0915-544-2048 Name: Angie Roque
  • Skype: 0915-544-2048 Name: Gel Roque
EDUCATION
May 2002

EDUCATION

UNIVERSITY OF MINDANAO – Matina Campus
Matina Davao City
Bachelor of Science in Electrical Engineering
Member, Society of Electrical Engineering Students
Date of Graduation: May 2002

About

Birthday :JANUARY 27, 1981
Sex : FEMALE
Civil Status : MARRIED
Religion : ROMAN CATHOLIC
Nationality : FILIPINO
Positive Attitude: Hardworking & Energetic; Flexible: adapt easily to change of environment and work schedule.


WORK EXPERIENCE:
January 2023 – February 2024

LAMOON LTD, (VIRTUAL ASSISTANT)

Customer service / Chat support
Answering emails on store emails
Paypal Disputes and Refunds


August 2018 - May 2019

BLACK SWAN TRAFFIC, (VIRTUAL ASSISTANT)

Customer service / Chat Support on
- Facebook live chat
- Tawk.to live chat - Manages company email


2014 - 2017

RDL PHARMACEUTICAL LABORATORY INC., (SECRETARY OF THE VICE PRESIDENT)

- Maintain a hard copy and electronic filing system.
- Conduct searches to find needed information, using such sources as
the Internet.
- Tracks office supplies and orders replacements as required
- Greet and receive visitors
- Schedule meetings and arrange conference rooms.
- Alert manager about cancelations or new meetings
- Relay directives, instructions, and assignments to executives
- Operate office equipment, such as photocopy machine and scanner.
- Receive and relay telephone messages.
- Prepare confidential and sensitive documents.
- Handle information requests.
- Determine matters of top priority and handle them accordingly


2011 - 2017

RDL PHARMACEUTICAL LABORATORY INC, Management Information System (MIS)

(Information Technology Associates)
- Takes responsibility in reproducing needed documents for all staffs
- Handling the distribution of those documents, scanning and proofreads the papers before distributing it
- Performs documentation audit
- Making sure that all documents follow company policy guidelines
- Codes and labels all files for easy monitoring and tracing of documents