- luismahel@gmail.com
- +639391979091
- join.skype.com/invite/vJKzbbiVwke7
- General Santos City, Philippines
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
STI College- Gensan Campus
☑ TAGALOG
☑ ILONGGO
☑ BISAYA
☑ ENGLISH
☑ Staffing Coordinator
☑ Product Listing
☑ Inventory In charge
☑ Basic Web Development and Design
☑ Social media accounts and online advertising
☑ Customer Service
☑ Travel Consultant
☑ Basic Bookkeeping
☑ Data Entry
☑ Product Sourcing
☑ Microsoft Office
➤AlbaFit (2023-2023)
I'm a detail-oriented data researcher, specializing in sourcing vital company information within the United States. Using a VPN for location-specific results, I systematically collect:
Company Website: Identifying official websites for accurate product and service information.
Email Addresses: Recording contact information for various purposes.
Contact Numbers: Collecting direct communication channels.
Excel and Google Sheets: Organizing data for easy retrieval and analysis.
My systematic, location-specific approach ensures the accuracy and relevance of the data, providing valuable resources for businesses seeking connections with American companies.
➤United Rehab Group (2023-2023)
In my healthcare role, I efficiently connect patients with therapists using a suite of specialized tools:
Google Voice: For clear and reliable communication between patients and their therapists.
Pipefy: To maintain an organized patient database for personalized care.
Kinnser: Essential for meticulous patient charting and progress tracking.
Slack: Facilitating internal team communication and collaboration.
Hubstaff: Optimizing time management for efficient service delivery.
Viber: For rapid emergency communication and support.
Trello: When managing complex patient cases requiring precision and efficiency.
These tools create a cohesive system, contributing to efficient healthcare service delivery. I ensure patients receive the care they need while maintaining an organized healthcare team system.
➤JRC Heavy Equipment Parts (2019-2022)
At JRC Heavy Equipment Parts, I began as a secretary, managing critical bank transactions. As the company expanded, I assumed the role of Officer-in-Charge (OIC) at the main branch, excelling in office administrative system implementation and maintenance. My responsibilities extended to product sourcing, meticulous financial monitoring, and reconciliation of branch reports. I also created efficient payroll systems and managed monthly tax declarations for regulatory compliance. My journey demonstrates continuous growth, commitment to excellence, and a proven track record in administration and financial oversight.
➤Noegy Travel and Tours (2018-2019)
As a seasoned travel consultant, I play a vital role in ensuring seamless travel experiences for our valued clients. My responsibilities encompass a wide array of essential tasks, ranging from booking tickets and securing accommodations to crafting compelling tour itineraries. I specialize in guiding clients through the intricacies of passport acquisition and visa applications, streamlining these often complex processes, and ensuring they embark on their journeys with confidence.
In addition to my core responsibilities, I am dedicated to delivering exceptional customer service. I not only assist travelers with their inquiries and requests but also expertly process refunds when necessary, always prioritizing client satisfaction.
I take charge of our social media accounts, most notably Facebook, where I lead promotional campaigns and promptly address customer inquiries through email and messenger. This multifaceted role ensures that our clients are well-informed and well-supported at every stage of their travel journey.
With a keen eye for detail and a passion for travel, I am committed to making each client's travel dream a reality, providing expert guidance and unparalleled customer service in every aspect of their journey.
➤Decoline Furniture and Decor (2015-2018)
As a dedicated sales associate, I serve as the front line of customer engagement, providing exceptional assistance and insights into our products. I excel in understanding our customers' needs and preferences, helping them make informed decisions on their purchases. Furthermore, I am adept at creating invoices and ensuring accurate and efficient transactions for both our customers and our organization.
In addition to my customer-facing responsibilities, I play a crucial role in stock management, vigilantly monitoring inventory levels to guarantee product availability and optimize our supply chain. Through my diligent efforts, I help maintain a well-organized and efficient sales operation, contributing to the overall success of our business.