• Virtual Assistant
• Social Media Management
• Data Entry
• Master in Microsoft Office
• Copywriting
• Typically has strong organizational, problem solving, and communication skills
• FB Ads Manager

DHAMIELYN A. SARNO, MIT
Project Manager, PRO VA PH
+639158325769
dhamsarno@gmail.com

With my experience in customer service, organization, and communication, I am confident that I have the necessary skills to be a successful Virtual Assistant. I have a strong background in customer service and have the ability to handle customer queries and complaints with a professional and courteous manner. Additionally, I am highly organized with an eye for detail, as well as having a strong knowledge of Microsoft Office and other administrative tasks. I am also an independent worker with a can-do attitude, who is able to take initiative and complete tasks in a timely manner. I have a great ability to multitask, and I have the ability to prioritize tasks and work under pressure. I have the capability to work in a fast-paced environment, while still delivering top-notch quality work.

Aug 2018-January 2023

OFFICE STAFF, Marcellin Sand and Gravel

•Documents processing (business permits renewal)
•Built relationships with clients to maintain sales goals and create new opportunities.

April 2016 - Aug 2018

DATA ENTRY / LEAD GENERATION, Virtual Globe Ltd.

• Online and Offline lead capture.
• Appointment setting.
• Email and Telemarketing campaigns.

June 2012 - April 2016

STUDENT ASSISTANT, SEAIT

• Responsible for providing administrative, clerical, and technical support to the Registrar’s Office
• Responsible for a variety of tasks related to the maintenance and accuracy of academic records, including student registration, course scheduling, and data entry.
• provide support to students, faculty, and staff regarding registration and records related issues, as well as assist with graduation audits.
• Responsible for filing and maintaining student records, as well as answer questions and provide information related to academic records.

June 2012- April 2016

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

SEAIT | June 2012- April 2016