✅Social Media Management, Web Research, Tech Savvy

✅Problem Solving (e.g., Resolved financial discrepancies by analyzing data and basic troubleshooting)

✅Accepts direction easily and willing to take responsibilities and can work efficiently and
effectively.

✅Internship experience in sales.

✅Hardworking and willing to invest time and effort to complete a certain task.

✅Proficient in internet and MS Office applications

✅Strong Organization and Communication

✅Adept in Trello, Slack, Monday, Asana, and ChatGPT

✅Data Entry (40-55 WPM), Reporting

General Virtual Assistant Training With Pro-VA

🖥️Customer Service Rep | Tech Support, EastWest BPO

Assisting customers with their account status and can also trouble shoot if their
service has an issue. Making sure that I resolved their issue thru out the call.
Help them to make a payment and discuss their bill.

🖥️Customer Service Rep | Tech Support, Alorica Philippines

Assisting customers with their account status and can also troube shoot if their
service has an issue. Making sure that I resolved their issue thru out the call and maintaining a good service to get a good survey to the customer.

🖥️Admin Assistant | Data Entry | Logistic Officer, TOPSERVE SERVICE SOLUTIONS INC.

Optimized team performance through collaborative delegation and evaluation, while also mentoring new members and facilitating interdepartmental communication to ensure project success. Proactively addressed service quality concerns and efficiently managed diverse administrative responsibilities, including handling revisions, and cancellations, coordinating shipments, data entry, and submitting reports.
Incharge for stocks inventory, encoding, reporting and managing stock
clerks with their concerns about our products quantity and quality.

Tertiary / Vocational:

Computer Training AlHU Foundation Inc.
Expert with MS Windows, Word, Excel and PowerPoint.

Secondary:

Sta. Maria High School Sta. Maria Minalin, Pampanga

Primary:

Sto. Domingo Elementary School