- Data entry
- Attentive listening, empathy
- Troubleshooting and research
- Patience
- Speed and efficiency
- Positive attitude
- Diplomacy
- Communication skills
- Time management

New Solanie Hotel

Inventory

- Monitors and maintains current inventory levels; processes purchasing orders as required; tracks orders and investigate problems.
- Records purchases, maintains data base, performs physical count of inventory and reconciles actual stocks count to computer-generated reports.
- Receives, unpack and delivery goods; re-stock items as necessary' level shelves.
- Performs routine clerical duties, including data entry, answering telephones and assisting customers.
- Reporting discrepancies between physical counts and computer records.

Convergys Philippines

Customer Service Representative

- Manage large amounts of incoming phone calls.
- Identify and access customer's needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right method, process and tools.
- Keeps records of customer interactions, process customer accounts and file documents
- Billing adjustment
- Advised Basic Troubleshooting for their internet/landline connection

TaskUs Inc.

Chat, Email and Phone Support

- Manage Customer inquiries through Chat, Emails and Phone
- Maintaining a positive, emphatic, and professional attitude toward customers at all time
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions. Providing feedback on the efficiency of the customer service process.