2024
Bachelor of Science in Business Administration
Polytechnic University of the Philippines
Your go-to virtual assistant
Hi! I'm Lyka Serrano, a dedicated and motivated professional from Antipolo City. At 32, I thrive on balancing deadlines, continuous learning, and personal growth. I’m always eager to seize opportunities that challenge me to develop my skills and expand my knowledge.
With a strong background in data and inventory management, I have hands-on experience handling large volumes of information with accuracy and efficiency. I’m proficient in Microsoft Office (Excel, Word, PowerPoint) and Google Suite, ensuring seamless data organization, reporting, and analysis. My expertise allows me to streamline processes, improve efficiency, and contribute to business success.
If you're looking for a detail-oriented and reliable professional to support your data and inventory management needs, let's connect! I’m ready to help your business stay organized and efficient. Reach out today, and let’s work together to achieve your goals!
My Skills and Competencies
Social Media Management
Web Research
Data Entry
Medical VA
Content Creator
Inventory Management
Certificates
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My Experience and Education
2022
-
2025
BPO Company
(Trust and Safety Associate)
•Ensure that the ecosystem of the platform sustains a healthy virtual community. •Achieve all the needed metrics required by the client
Highlights in Project:
•Competitive scorecard criteria were achieved, with scores exceeding 100%
•Serves as an overall source of support for the team
•Collaborates closely with the team lead to provide recommendations and insightful advice for improving the team's performance
2020
-
2021
Sui Sui/ Sanford Marketing
(Receiving/ Inventory Clerk)
Sanford Marketing (Receiving Clerk)
•Receive items directly from the supplier and counter check the quantity in actual vs receipt.
•Proper filing of receipts and documents in RDU
•On-call support as cashier and help with the display of items and cross check the
inventory on the shelves
Sui Sui (Inventory Clerk)
•Pioneer member of the company that specializes items to be sold in E-commerce stores.
•Creates a reliable and effective inventory management system
•Maintain an organized system to monitor both the quality and quantity of the products.
•Conduct monthly and daily inventories of the items.
•Replace each item with a low quantity across all e commerce sites.
2017
-
2018
Gold Label Resource Inc.
(Purchasing Staff)
•Coordinate closely on job orders with other staff members and department managers.
•Gain direct approval from the business owner for JO.
• Look for the best offers of excellent quality goods and services at reasonable costs.
•Maintains job orders, receipts, and supporting documents stored properly
•Ensures timely and successful delivery of the products and conducts follow up if needed
My Services
Data Entry Specialist
Detail-oriented with a strong ability to manage and process large volumes of information accurately and efficiently.
Social Media Management
Adept in analyzing data to increase online presence, engage audiences, and track performance using analytics tools.
Web Researcher
Conduct comprehensive online research to gather accurate and detailed information across a wide range of topics.
Content Creation
Create content for social media pages and marketing materials to advertise businesses' goods and services.
Medical VA
Has knowledge in EHR, patient records management, and remote documentation tasks.