2024
Bachelor of Secondary Education Major in Social Studies
Cebu Technological University-Main
More Info About Me
A meticulous professional with well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadlines and process information through well- honed research skills.
My Skills and Competencies
Customer Service
Administrative Task
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2021
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2024
Foundever (Sykes Asia)
(Customer Service Representative)
Assisting Customers through chats, emails, web forms, inbounds, and outbounds.
December 2020
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December 2023
Bongga.ph
(Executive Assistant and Social Media Manager)
Managing the Social Media Platforms of the Brand Bongga.ph
2018
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2024
Mira's Gadgets and Businesses
(Executive Assistant)
I provide a high level of administrative support to the owner of gadget stores, loans, and some real-estate properties. The role typically involves handling a wide range of tasks to ensure the smooth operation of the executive’s day-to-day activities. I managed her Calendar, Confidentiality, Travel Arrangements, Project Support, Communication, and some customer service tasks.
September 2024
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December 2024
Targeted Vision
(Content Creator)
Creating contents for social media platforms such as Instagram, Facebook, TikTok, and Youtube.
October 2024
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December 2024
EXL Services
(Customer Service Representative)
I assist customers through inbound and outbound calls.
My Services
Customer Service
Assisting Customer through different platforms such as email, webforms, chats, inbound and outbound calls.
Administrative Task
Assisting Clients with different Tasks
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.