2012 - 2016

Bachelor of Science in Business Administration Major in Marketing Management, Notre Dame of Dadiangas University

•Administrative Skills
•Marketing Strategy
•Data Entry
•Graphic Design
•Customer Service
•Social Media Management
•Problem Solving
•SEO
•Content Creation

•Google Workspace
•Microsoft Office
•Canva
•Photoshop
•Erank
•Ahrefs
•SEMrush
•Google Analytics
•Google Console
•Meta Insights
•Klaviyo
•Anydesk
•Notion
•Foreplay
•CapCut
•Mojo
•SimilarWeb
•Grammarly
•Descript

I’m here to help with social media management, graphic design, and keeping everything organized. I love supporting businesses and individuals by making tasks easier and creating ideas that connect and drive results. Let’s make your goals happen!

2024 - 2025

Remote Marketing Manager/ Virtual Assistant, Solar Camera

•Marketing Strategy: Crafting innovative growth plans.
•SEO: Boosting visibility with strategic optimization.
•Social Media Campaigns: Managing impactful platform strategies.
•Graphic Design: Creating visually compelling content.
•Content Creation: Delivering tailored, engaging material.
•Automation & Trends: Leveraging tools and staying current.
•Customer Engagement: Driving loyalty and satisfaction.
•Competitor Analysis: Identifying opportunities through research.
•Analytics Monitoring: Refining strategies with data insights.

2023 - 2024

Administrative Secretary, Prodrive Driving School Inc.,

•Operations and Data Management: Streamlined daily tasks, managed student records, and ensured organized workflows.
•Customer Support: Professionally handled inquiries, resolved issues, and provided program details.
•Scheduling & Coordination: Managed calendars, scheduled lessons, meetings, and driving tests.
•Team Management: Assigned tasks, tracked progress, and onboarded staff with efficient training.
•Confidentiality & Technology: Protected sensitive information and optimized workflows for efficiency.

2017 - 2023

Business Development / Marketing Supervisor, Adventurer's Multipurpose Cooperative

•Led marketing and business strategies across nine diversified businesses.
•Managed and grew social media platforms (Facebook, Instagram), fostering best practices and engaging content.
•Planned and executed marketing strategies, analyzing trends to identify new markets and drive sales.
•Coordinated internal and external marketing campaigns, including seasonal events (Valentine's, Halloween, etc.) to boost sales and customer engagement.
•Conducted market analysis, tracking sales data and competitor activities to inform strategies.
•Provided performance insights and recommendations to senior management.

2016 - 2017

Customer Service Representative, SM Mall - Gensan Branch

•Maintaining a positive, empathetic, and professional attitude toward customers at all times.
•Ensure customer satisfaction and provide professional customer support.
•Respond quickly to customer inquiries.
•Communicating with customers via various channels.
•Acknowledging and resolving customer complaints.
•Processing orders, forms, applications, and requests.
•Keeping track of customer interactions, transactions, feedback, and complaints.
•Communicating and coordinating with colleagues as necessary.