2019
Bachelor of Science in Electronics Engineering
Laguna State Polytechnic University
Commitment to Excellence in Virtual Work
With over four years of experience in the virtual workspace, I am dedicated to delivering top-notch results in every project I undertake. My focus is on providing exceptional service, ensuring that each task is completed with precision, care, and attention to detail. I pride myself on being reliable, efficient, and highly responsive to the needs of my clients. Whether it's managing operations, generating leads, or handling client communications, I strive to exceed expectations and offer a seamless virtual experience. My commitment to excellence drives me to continuously improve and ensure that every client receives the highest quality service.
My Skills and Competencies
Data Entry
Lead Generation
Project Assistance
Medical Biller
Personal Injury Case Management
Healthcare Collections
Certificates
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My Experience and Education
2023
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Present
Pure Balance Chiropractic
(Healthcare Collections Specialist)
I manage overdue patient accounts and insurance claims to ensure timely payment for healthcare services. My responsibilities include contacting patients and insurance companies, resolving claim denials, negotiating payment plans, and updating financial records. I ensure compliance with healthcare regulations, like HIPAA, while maintaining efficient and accurate collection processes. In this role, I play a vital part in maintaining the financial health of the organization by providing clear communication and support to patients regarding their payment options.
2023
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Present
Vretta
(Project Assistant)
I am responsible for organizing and maintaining project files, tracking data, and ensuring information is accurate and accessible. I assist with scheduling, communication, and coordination to support smooth project workflows. Additionally, I help safeguard sensitive information by adhering to cybersecurity protocols and ensuring secure document storage. My goal is to keep the project running efficiently while maintaining confidentiality and data integrity.
2022
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2023
Omaiven Health
(Lead Generation Specialist)
I use LinkedIn Sales Navigator to identify and generate leads, focusing primarily on decision-makers at community hospitals. I strategically research and connect with key contacts, ensuring that my outreach targets the right individuals involved in hospital decision-making processes. My goal is to help drive growth by building a pipeline of valuable leads that align with business objectives, all while leveraging LinkedIn's tools for efficient and precise targeting.
2022
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2022
Law Office Of Scott de Salvo
(Case Manager)
Responsible for overseeing the management of personal injury claims from start to finish. My duties include gathering and organizing relevant documentation, communicating with clients to understand their needs, coordinating with medical providers to obtain records, and negotiating settlements with insurance companies. I work closely with legal teams to ensure that all case details are accurately documented and deadlines are met. My goal is to provide compassionate support to clients while effectively managing their cases to achieve the best possible outcomes.
2021
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2022
Drugviu
(Operations Associate)
I generate leads, primarily targeting physicians from different metro areas across the US. I handle requests for patients' medical records, process the records once they are received, and ensure they are accurately uploaded to the patients' portal accounts. My role is focused on streamlining the medical records process, helping healthcare providers manage patient information efficiently and securely.
2020
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2020
Concentrix
(Customer Advisor 1)
My goal is to provide customers with the best possible service by assisting them with their needs. Whether it’s placing an order, processing exchanges, handling returns, or issuing refunds, I ensure each interaction is smooth and efficient. I focus on making every customer feel valued and supported, resolving any issues quickly while maintaining a positive and friendly approach.
My Services
Lead Generation
A leads generation specialist is a professional who collects and evaluates potential sales opportunities.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Project Assistance
Responsible for organizing and maintaining project files, tracking data, and ensuring information is accurate and access
Healthcare Collections
Manage overdue patient accounts and insurance claims to ensure timely payment for healthcare services. My responsibiliti
Medical Billing
Manage overdue patient accounts and insurance claims to ensure timely payment for healthcare services.
Case Management
Duties include gathering and organizing relevant documentation, communicating with clients to understand their needs, co