2022
Bachelor of Science in Hospitality Management
Polytechnic University of the Philippines
Hey!
Hi there! I'm your cheerful, dedicated, and fun virtual assistant. My name is Lora, and I am ready to help you grow your company!
My Skills and Competencies
Lead Generation
Data Entry
Chatter
Customer Service
Chat Support
Appointment Setter
Certificates
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My Experience and Education
2021
-
2022
Fis Global Solutions
(Customer Service Representative)
Respond to incoming calls politely and on time. Analyze the callers' issues and concerns and offer appropriate solutions. consumer demands and offer individualized service. Increase interest in the offer by educating the general public about the company's goods and services.
2020
-
2021
Sitel
(Fraud Specialist)
A fraud specialist is in charge of tracing and keeping track of any unauthorized financial transactions made on a customer's account. Fraud experts alert financial institutions and clients to any suspicious account movements and unusual activities.
2021
-
2022
Freelancer
(Data Entry Specialist)
- Organize, sort, and collect data
- Maintain database information
- Essentially handle all administrative data tasks
- Converting raw data into a format that can be easily interpreted by computers
What I can do for you
These are just a few of the many services I offer, please feel free to reach out if you do not find what you are looking for
Chatter
The role involves engaging with subscribers through messaging, selling content, and building relationships.
Lead Generation
Support in building a pipeline of leads to meet business plans, quotas and company objectives.
Customer Service Representative
Handles customer support from inquiries, complaints, product-specific queries, items, and refunds.
Inside Sales Agent/Cold Calling
Finding leads from prospective homeowners if they want to sell their properties at affordable cost.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.