2024
Bachelor of Science in Hospitality Management
Polytechnic University of the Philippines
Hey!
Hi! I’m here to help with important tasks like managing your emails, organizing your schedule, handling phone calls, and doing admin work, so you can focus on growing your business!
My Skills and Competencies
Email Management
Data Entry
Calendar Management
File Management
Admin Task
Customer Service
Cold Calling
Appointment Setter
Certificates
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My Experience and Education
2021
-
2022
Fis Global Solutions
(Customer Service Representative)
Respond to incoming calls politely and on time. Analyze the callers' issues and concerns and offer appropriate solutions. consumer demands and offer individualized service. Increase interest in the offer by educating the general public about the company's goods and services.
2020
-
2021
Sitel
(Fraud Specialist)
A fraud specialist is in charge of tracing and keeping track of any unauthorized financial transactions made on a customer's account. Fraud experts alert financial institutions and clients to any suspicious account movements and unusual activities.
2022
-
2024
Freelancer
(General Virtual Assistant)
- Managing emails and responding to inquiries.
- Scheduling appointments and managing calendars.
- Social media management, including posts and engagement.
- Assisting with basic graphic design tasks.
- Data entry and organizing files
What I can do for you
These are just a few of the many services I offer, please feel free to reach out if you do not find what you are looking for
Lead Generation
Support in building a pipeline of leads to meet business plans, quotas and company objectives.
Customer Service Representative
Handles customer support from inquiries, complaints, product-specific queries, items, and refunds.
Cold Calling
Finding leads from prospective homeowners if they want to sell their properties at affordable cost.
Basic Graphic Designing
Create visual content like posters, logos, and social media graphics using tools like Canva or Photoshop.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.