I am an experienced Guest Service Agent with a strong background in customer service, communication, and problem-solving. I am transitioning into a Virtual Assistant role, where the skills I honed in hospitality—managing client inquiries, organizing schedules, handling multiple tasks efficiently, and providing exceptional support—will directly contribute to helping businesses run smoothly in a remote environment. Highly adaptable and tech-savvy, I am committed to delivering reliable and professional assistance.
Lindsay Leane S. Manulat
Professional Virtual Assistant-
lindsayleane.manulat@gmail.com
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+639106787634
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Butuan City, Philippines
Professional Summary
Work Experience
July 2025 - Present
SOCIAL MEDIA MANAGER
Taylor Thrift FindsResponsibilities:
• Managed social media accounts, creating engaging content and posting schedules.
• Increased brand visibility through strategic campaigns and audience engagement.
• Monitored analytics to optimize content performance and growth.
September 2023 - Present
GUEST SERVICE AGENT
Grand Millennium Hotel DubaiResponsibilities:
• Proficient in managing bookings, schedules, and data entry with accuracy
• Strong communication skills through email, phone, and client interaction
• Experienced in maintaining organized records and handling billing transactions
• Skilled in promoting services and managing customer inquiries professionally
• Effective in coordinating tasks across teams to ensure smooth operations
• Detail-oriented and adaptable, able to follow procedures and meet deadlines
Education
Bachelor of Science in Tourism Management
Jojo Ilagan International SchoolKey Skills
- Data entry
- Social Media Management
- Organizational and Time Management
- Attention to Detail
- Meta Business Suite
- Trello and Notion
Referrence
Ms. Dhamielyn A. Sarno
Digital Marketing Expert / General VA
Dhamsarno@gmail.com