2015
Computer Secretarial
Imus Computer College
More Info About Me
Hello, my name is Lhea and I'm 26 years old. I'm happily married and have nearly six years of valuable experience in the field of customer service. I've always been passionate about providing exceptional service to clients, and now I'm excited to embark on a new journey towards a career as a Freelancer. I believe my skills and dedication to customer satisfaction will enable me to excel in this new endeavor and contribute positively to various projects and clients I work with. I'm eager to embrace the opportunities ahead and continue growing both personally and professionally.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
IGT Solutions
(Customer Service Representative)
Taking inbound calls, taking online orders , answering customer’s inquiries, email support
2016
-
2021
VXI Global Holdings
(Account Associate)
Taking inbound calls, handling telco accounts, basic trouble shooting, answering customer’s bill inquiries, taking payments
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.