2006
BACHELOR OF SCIENCE Major in MEDICAL TECHNOLOGY
TRINITY UNIVERSITY OF ASIA
More Info About Me
When it comes to tackling customer issues and delivering top-notch solutions, Levy is the name you'll want to remember!
I possess extensive expertise as a seasoned professional with more than ten years of experience in data entry, customer engagement, and management.
My proficiency spans across a range of software including Microsoft Excel, Google Workspace, and other data entry tools.
I pride myself on being organized and detail-oriented, ensuring the precise and efficient input of substantial volumes of data.
Leveraging my skills and experience, I aim to assist businesses and organizations in optimizing their data entry procedures and facilitating data-driven decision-making.
My Skills and Competencies
Web Researcher
QuickBooks VA
Data Entry Expert
Phenomenal Virtual Assistant
Certificates
My Experience and Education
2017
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2023
REED ELSEVIER PHILIPPINES
(FULFILLMENT ASSOCIATE I)
Step right up and meet the one and only, Jack-of-All-Trades! I'm the wizard behind the scenes, managing the back-office job and the center of excellence in IVR processes.
Picture this: a consumer reaches out seeking information from a LexisNexis report. That's where I come in! I assist by decoding and delivering the essential details, making sure nothing gets lost in translation.
But wait, there's more! I've got the power to transcribe and decipher those mysterious spoken words that stump the system. Once I work my magic, the consumer receives their much-awaited report.
My talents don't stop there. I'm the ultimate communicator, engaging with Software Engineers and Business Partners through phone, email, and chat. Presenting Trackers, Charts, and Ad Hoc tasks to our esteemed Business Partners is all in a day's work for me. So, when it comes to managing the complex, count on me to take the stage!
2021
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2023
UPWORK
(Freelance Virtual Assistant)
Calling all multitasking masters! Look no further than yours truly, the one and only ME, your go-to expert in a variety of fields. With a wealth of experience and specialized skills, I'm here to conquer any challenge that comes my way.
Need administrative and office support? Consider it done! I'll keep your operations running smoothly and efficiently.
Got a research project that needs some serious digging? Leave it to me! I'll uncover the hidden gems of information you're after.
Transcription? Oh, you bet! I'll transform those audio files into beautifully written words with lightning speed.
Order fulfillment? Consider it handled! I'll make sure your customers receive their goodies with precision and care.
And let's not forget customer service. I'm the master of satisfaction, ready to charm and assist with a smile.
So, whether you need an administrative ace, a research guru, a transcription wizard, an order fulfillment extraordinaire, or a customer service superstar, rest assured that I got your back. Let's conquer those tasks together!
2013
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2015
CONCENTRIX
(E-CHAT SPECIALIST II)
Attention, problem-solving superheroes! Look no further because I am here to save the day! As the ultimate agent's sidekick, I swoop in to tackle real-time concerns and handle those escalated chats like a pro.
Customer inquiries? Piece of cake! I assess their needs and problems faster than a speeding bullet, delivering the perfect solution in record time.
I've got the skills to perform online troubleshooting and identify problems like a Sherlock Holmes of the digital realm. Need some technical advice? Consider it done!
Dispatch teams or service requests? Easy-peasy! I'll file them away with precision, ensuring everything runs like a well-oiled machine. And don't you worry—I'll follow up on service scheduling so you can sit back and relax.
So, if you're in need of a customer service crusader who can handle it all, look no further than me. Together, we'll conquer any challenge and leave those customer issues trembling in our wake!
My Services
Data Entry Expert / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks VA
Track expenses, manage cash flow & create invoices.
Virtual Assistant
Provide consistent daily support for administrative tasks to ensure the seamless functioning of the company.