2012
Bachelor of Science in Criminology
ICCT Colleges Inc.
Virtual Asistant
I am a driven and passionate virtual assistant who is dedicated to helping my clients reach their goals. I have a background in marketing and public relations, so I am well-versed in the latest trends, strategies, and tactics that can help you achieve your professional and personal goals. I enjoy problem-solving, so there's nothing I love more than helping my clients find solutions to their most pressing issues.
I'm also an organized person who likes to keep everything neat and tidy. This means that when you hire me as your virtual assistant, you can rest assured that all of your information will be organized and at hand so you can get on with your life without having to worry about things falling through the cracks.
My Skills
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Lead Generation
Cold Calling
Appointment Setter
Certificates
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My Work Experience
May 13, 2020
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May 30, 2022
TaskUs
(Transcriptionist)
I have been a transcriptionist for over 2 years and I am very passionate about it. I have worked with a variety of clients, including real estate agents, doctors, lawyers, and more. I have a strong background in the medical field but have also transcribed many legal depositions as well as contracts.
My goal is always to provide the highest quality work possible while maintaining a professional relationship with my clients. I believe that my experience has given me an understanding of how important it is to get things done on time and accurately.
Jan 8, 2022
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April 28, 2022
AVA's Flowers
(Inside Sales Agent)
As an Inside Sales Agent, I was responsible for making cold calls to local businesses in order to deliver information about our products and services. I had to be prepared to answer questions about the product lines and make sure that I had the best information available at all times. In addition, I had to make sure that any leads that were generated were properly routed to the appropriate people within my organization.
Jan 9, 2021
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Feb 28, 2022
LawnStarter
(B2B Cold Calling and Sales Representative)
As a Sales Representative, I have been able to utilize my experience in the field of sales and communications while also learning more about this industry. In my current role, I have been tasked with handling large accounts and overseeing the day-to-day operations of a team. This has given me a chance to develop skills in a fast-paced, high-stress environment that is constantly evolving.
Jan 9, 2021
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Sep 7, 2021
Agent Realty Group
(Cold Caller and Appointment Setter)
As a Cold Caller, I made hundreds of calls on a daily basis to potential clients. I was responsible for making sure that my client's name, contact information, and specialties were clearly stated at the beginning of every call. I had to maintain a professional demeanor at all times and follow up with any potential client who didn't answer their phone but left me a message.
Sep 5, 2020
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Sep 7, 2021
RMG Media Group
(Shopify VA - Data Entry)
As a Shopify Virtual Assistant, I am responsible for providing customer service to customers who have purchased products on the website. I answer questions regarding order status, shipping and returns, and product information. In addition to responding to customer inquiries, I also manage the company's social media accounts and draft blog content.
Oct 9, 2018
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Feb 28, 2020
Sutherland Global Philippines
(Customer Service Expert)
As a Customer Service Expert, my job is to help customers understand how they can best use our product and to answer any questions they may have. I am extremely detail-oriented. When I’m dealing with a customer, I listen very carefully to make sure that I understand the question or problem being presented. It’s important to me that the customer feels heard and reassured that their concerns are being addressed. Then I work through each aspect of their issue as clearly and concisely as possible. It’s very satisfying when a customer is able to start using our product without trouble after working with me.
My Services
Customer Service
I know that every customer is different, and I have experience working with a wide range of different personalities.
Appointment Setter
It's not just about setting appointments—it's also about helping people make the most of their time and money.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Lead Generation
As a Lead generation specialist is a great opportunity to build upon my previous experience and develop new skills.
Cold Calling
I'm a natural-born salesperson, and I know that having the right tools makes all the difference.