AMA COMPUTER COLLEGE, BS INFORMATION TECHNOLOGY

Gordon College- Olongapo City, BS HOTEL AND RESTAURANT MANAGEMENT

Adaptability & Problem-Solving

Resourceful and Proactive

Calendar and Email management

Social Media Management

Facebook Ads Management

Administrative tasks

Detail-oriented, reliable, and capable of managing multiple tasks with minimal supervision.

Data entry and Organization

Technical Skills

Familiar with platforms/CRM such as Citrix (Archie), Salesforce, Genesys, Quickbooks, Microsoft Office, Google Workspace, Calendly, HubSpot, 10to8 and Canva.

I have a strong background in credit repair. In 2022, I worked as a paralegal, assisting clients with credit repair and promoting the idea of “better credit, better life.”

I became a financial accounting software advisor in 2023 in a remote setup. Providing chat, email, and phone support. I am known for being direct to the point, resourceful and ability to work independently while consistently meeting performance goals.

In 2025, I took the initiative to enroll myself in several training programs to better understand the Virtual Assistant Role and tools. I strengthen my skills through real-world experience and continuous learning.

SOCIAL MEDIA MANAGER | FACEBOOK ADS MANAGER
HERA ARKICIA'S FACEBOOK FAN PAGE
FREELANCER
Responsibilities:
*Increased traffic and followers by leveraging targeted content, organic engagement, and Facebook Ads to enhance brand visibility and drive lead generation.
* Converted leads into potential clients by nurturing interactions and optimizing call-to-action strategies.
* Established strategic connections with Talent agencies to enhance visibility and increase Project opportunities.

AMAZON PRODUCT SPECIALIST
BLOGGYMARY GROUP
(INTERN)
Responsibilities:
* Conducted extensive online arbitrage using tools like Keepa, SellerAmp SAS, Helium10, BuyBotPro, SourceMogul, Tactical Arbitrage, and AZInsight to analyze market trends and identify profitable products.
* Sourced high-demand, low-competition items by evaluating ROI, sales rank, and competitor data to maximize profit margins and make informed purchasing decisions.
*Applied strategic pricing and profit margin analysis to optimize product selection and ensure profitability.

ADVISOR I (Financial Accounting Software)
CONCENTRIX
January 9, 2023 - March 5, 2025
Responsibilities:
*Provided technical support for accounting software via chat, email, and phone, resolving 80%+ of issues on first contact.
* Assisted customers in identifying and selecting additional subscriptions or potential service upgrades based on their needs and preferences.
*Earned positive customer feedback for clear communication, timely solutions, and strong performance in a remote environment.

PARALEGAL (FINANCIAL LAW FIRM)
BUWELO CORPORATION
January 2022- July 2022
Responsibilities:
*Educated clients on strategies to improve their credit scores, including tips on managing debt and payment habits.
* Explained credit reports to the clients and the impact of negative items in a clear and client-friendly manner to support financial understanding.
* Sent intervention letters to credit bureaus on behalf of clients to dispute and potentially remove negative credit scores.