2004
BS Foreign Service Major in International Trade
Lyceum of the Philippines University
More Info About Me
My name is Lady, a 41-year-old single mother of a 10-year-old boy, residing in Caloocan City,
Philippines.
I hold a Bachelor of Science in Foreign Service, majoring in International Trade. My professional journey began during my final semester in college, where I worked as a service crew member at a fast food restaurant. Since then, I have accumulated over 4 years of experience as a Lease Administrator. For the past 10+ years, I have been working in the mall industry as a Customer Service Administrator for an exhibit organizing company. With my extensive background in administrative services, I am confident that I can bring valuable expertise to any team in need of strong organizational and customer support skills.
My attention to detail, organizational skills, and background in data entry and administrative tasks will be highly beneficial to your team. I am also motivated to enhance my capabilities and provide excellent service.
I am ready to get started. I would love the opportunity to contribute to your company’s success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2010
-
2024
CA Exhibits Network, Inc.
(Customer Service Administrator)
- Oversee the day-to-day activities of the exhibit areas.
- Address client inquiries and concerns.
- Track and manage client payments.
- Liaise with mall management on various issues.
- Handle daily and monthly sales reports and account balances.
- Prepare vouchers for rentals, utilities, and other expenses.
- Draft basic business communications.
- Email proposals to potential clients.
- Lease available exhibit spaces to interested parties.
2008
-
2010
Guru Property Development and Management Inc.
(Leasing and Marketing Assistant)
- Oversee the daily operations of the mall.
- Address client concerns and inquiries.
- Coordinate with various departments to resolve tenant issues.
- Prepare monthly and annual vacancy projection reports.
- Draft basic business communications.
- Email proposals to prospective clients.
- Lease available tenant spaces within the mall.
- Manage and organize mall events.
- Collaborate with event coordinators, suppliers, and sponsors.
2005
-
2008
Ever Gotesco Resources and Holdings Inc.
(Lease Admin Assistant)
- Prepare lease contracts and handle tenant renewals.
- Address client concerns and inquiries.
- Coordinate with various departments to resolve tenant issues.
- Generate monthly and annual vacancy projection reports.
- Draft basic business communications.
- Email proposals to potential clients.
- Lease available tenant spaces in the mall.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.