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Bachelor of Science in Information Technology
STI West Negros University
More Info About Me
My name is Lace Advincula, 24 years old, from the Philippines. I am an undergraduate of the Bachelor of Science in Information Technology program, having completed up to my third year of college. I have a passion for both technology and music—enjoying activities such as playing the guitar, piano, flute and ukulele, as well as working with computers and mobile devices.
Professionally, I have gained valuable experience in customer-facing roles. I previously worked as a Cashier at Sanford Marketing Corporation from December 1, 2021 to May 1, 2022, and as a Cashier and Customer Service Assistant at AllHome Furnishings. I am currently employed as a Sales Associate at Robinsons Department Store, where I have been working for nearly three years.
I am proficient in encoding, data entry, and possess strong typing, written, and verbal communication skills. I am computer literate, adaptable, and always eager to learn and grow in a professional environment.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2025
Magic Shades Corp.
(Sales Associate)
Assist customers in selecting and purchasing products by providing knowledgeable and courteous service. Maintain and organize merchandise on the sales floor, ensuring proper display and cleanliness. Monitor inventory levels and assist in stock replenishment and product tagging. Promote store offerings, discounts, and promotions to drive sales. Handle customer concerns and provide quick and effective resolutions. Collaborate with team members to achieve daily sales targets and maintain overall store performance. Support cashiering duties and other front-line tasks when needed.
May 6, 2022
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July 2, 2022
AllHome Furnishing
(Cashier & Customer Service Assitant)
Processed customer transactions efficiently using the point-of-sale (POS) system, handling payments via cash, credit, and other methods. Assisted customers with inquiries, product information, and concerns, ensuring a helpful and friendly service experience. Managed returns, exchanges, and complaints in accordance with store policies. Maintained an organized and clean cashiering area and assisted in basic merchandising when needed. Collaborated with team members to ensure smooth store operations and customer satisfaction.
Dec. 1, 2021
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May 1, 2022
Sanford Marketing Corp.
(Cashier)
Handled daily cashiering operations, including processing cash, credit card, and voucher transactions accurately.
Provided courteous and efficient service to customers, addressing inquiries and ensuring a positive shopping experience. Maintained the cleanliness and organization of the checkout area. Ensured proper cash balancing and end-of-day reporting. Supported the store team in maintaining smooth front-end operations.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.