As a motivated and enthusiastic individual, I am eager to embark on a career in the call center industry. I bring a strong foundation of essential skills and a commitment to delivering exceptional customer service.

Dedicated and customer-focused individual seeking a challenging role as a Call Center Agent to leverage strong communication skills, adaptability, and a commitment to delivering exceptional service. With a passion for assisting customers and a drive for problem-solving, I aim to contribute to a dynamic team while gaining valuable experience and continuously improving my skills in the field of customer service.

Bachelor of Science in Computer Science

New Era University

Collective Solution

Efficiently handling customer inquiries, resolve issues, and provide detailed information about products/services through written communication channels. My role involves delivering prompt and accurate assistance, ensuring a positive customer experience while maintaining comprehensive records of interactions.

Joy Technologies

Responsible for creating engaging and informative content that aligned with the company's goals and resonated with the target audience. My role encompassed researching, writing, editing, and proofreading a variety of content types to effectively convey messages, educate readers, and drive engagement.

Perse Intellect Marketing Campaign Services

I boost sales of premium memberships by presenting unique benefits and tailored features, smoothly assisting customers to enhance their experience. My primary goal is to underscore the value and perks, nurturing a dedicated community of premium members.

Circalis Marketing Services

I drive premium membership sales by showcasing exclusive benefits and personalized features, guiding customers to elevate their experience seamlessly. My focus is on highlighting value and advantages, fostering a loyal premium member base.

ALLIANZ-SYNERGIA(GLOBE TELECOM)

Possessing an aptitude for making sales through calls to effectively communicate a message and impart knowledge about a product or service. Devoted to working with integrity and responsibility for a business.

• Attention to detail
• Accuracy
• Typing speed and accuracy
• Organization
• Time management
• Computer literacy
• Analytical skills
• Discretion and confidentiality
• Knowledge of SEO principles and best practices
• Keyword research and analysis
• Content optimization and link building
• Understanding of algorithms used by search engines
• Technical SEO skills