2017
Bachelor of Science in Information Technology
Pamantasan ng Lungsod ng Pasig
More Info About Me
Hello! I am Krizzia, 28 years old based from Philippines. Currently looking for a Freelancing job wherein I can apply all the learnings that I have from my past training and of course from experience in owning a page in Facebook.
I am passionate in helping others especially in enhancing a business through Social Media platform. It is always my pleasure to utilize what platform must be utilized and produce an eye catchy advertisement to promote and enhance a business.
My Skills and Competencies
Data Analyst
Social Media Manager
Customer Service Expert
Content Creator
Certificates
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My Experience and Education
2019
-
2022
Innovative Option Service Cooperative
(Data Analyst)
• Monitoring compliance report of Physical Inventory, Out-of-Stocks, Price Survey
• Adhoc reports requested by client
• Consolidation of offtake reports
• Create execution photo reports using PowerPoint
2017
-
2018
Customer Contact Channel/C3 (Tmobile & DTAG Account)
(Customer Service Representative)
• Answer customer’s concern about TMobile service.
• Provide solution for customer’s concern regarding their monthly plan
• Assist customers regarding payment transactions
• Assist customer who wants to avail additional line and phone
• Offers phone and accessories for qualified customers
• Assist customers with other issues and concern related to customer service
DTAG
• Assist customer’s concern about Dollar and Thrifty car reservation
• Create car reservation requested by customers
• Provide answers for other customer issues and concern
2019
-
2019
Network Plus Merchandising and Promo Services
(Encoder)
Encode weekly offtake reports from Merchandisers
Provide monthly and quarterly summary of offtake reports
Prepare business review presentation
April 2019
-
April 2022
Fyonadell Japan Quality Surplus
(Admin, Social Media Manager)
• Responsible in monitoring the live selling
• Responsible in responsing/engaging to customer's concern and transaction
• Responsible in posting available items to sell
My Services
Social Media Manager
Open minded and agile in rapid change of social media scene.
Content Creator
Provides the simplest but entertaining material that to be expressed in any social media platform.
Customer Service
Excellent in providing customer satisfaction and being natural problem solver.
Data Entry
Professionally responsible in transferring and analyzing data.