Kristine Joy I. Africa

General Virtual Assistant
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Contact Information
  • workwithjoy.africa@gmail.com
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  • krstiilagan
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  • +63 927 2798 433
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  • Lipa City, Batangas, Philippines
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SKILLS AND COMPETENCIES

✔ Tech Savvy
✔ Project Management
✔ Data Management
✔ Email Management
✔ Problem-Solving Skills
✔ Analytical Skills
✔ Communication Skills
✔ Social Media Platform Knowledge
✔ Basic Graphic Design
CERTIFICATIONS AND TRAINING

>> General Virtual Assistant Training
PRO VA Philippines

>>Business Intelligence with Power BI Desktop (End-to-End Solution)
DataSense Analytics x Molongski University

>> Online Accounting/ Bookkeeping
FH MOMS Online University
EDUCATION

BS INDUSTRIAL ENGINEERING

Southern Luzon State University
• Certification for Industrial Engineer Board Passer
PROFESSIONAL SUMMARY

I’m an Industrial Engineer with more than 8 years of experience, encompassing 3 years in working remotely and 5 years dedicated in Operations.

With 8 years of experience of working both on-site and remote jobs, I bring a proven track of record of providing top-notch services to clients and teammates, and achieving 95% success average rate on assigned projects and tasks. Adept at process improvements, project management and data management.
WORK EXPERIENCE

PROCESS ENGINEER | Chiyoda Philippines Manufacturing Corporation

Feb 2024 - Present
• Develop and maintain detailed process documentation.
• Analyze, implement, and refine processes to enhance production efficiency.
• Provide technical support and root cause analysis to address problems and minimize delays.
• Implement corrective actions and preventive measures to address quality issues.
• Utilize data-driven insights to drive process enhancements and achieve operational goals

ACCOUNTING ASSISTANT | Remote Philippines

Jan 2023 - Dec 2023
• Maintain and update financial records using Xero accounting software.
• Ensure accurate entry of invoices, receipts, and other financial documents.
• Reconcile discrepancies and ensure timely resolution.
• Process and manage accounts payable and receivable and follow-up on overdue accounts.
• Maintain organized and secure financial documentation for auditing and reporting purposes.

FREELANCER / VIRTUAL ASSISTANT| Multi Companies

Mar 2022 – Dec 2022
• Handle general administrative tasks such as email management, filing and data entry.
• Maintain and update digital files and records with accuracy and confidentiality.
• Provide customer service support
• Prepare presentations and reports
• Other duties as assigned

QUALITY ENGINEER | New Kinpo Group

Aug 2019 - Feb 2022
• Develop and implement quality assurance processes and procedures.
• Analyze test results to identify defects, discrepancies, and areas for improvement.
• Maintain detailed documentation of quality control processes.
• Perform root cause analysis and develop corrective and preventive actions.
• Prepare and present quality reports to management and improvement opportunities.