Krisha Rica

Professional Virtual Assistant
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Contact Information
  • +639765116292
  • acruzangel09@gmail.com
  • Basay, Negros Oriental, Philippines, 6222
About Me

A compassionate and motivated individual aiming to obtain a position where I can effectively utilize my knowledge and skills by providing exceptional performance in the workplace.

Education
2018-2022

Negros Oriental State University

Bachelor of Secondary Education
Major in English

Skills

Social Media Management Skills (Buffer, Meta Business Suite)
Graphic Design(Canva,Capcut)
Excellent Communication

Experience
2023-2024

CUSTOMER SERVICE REPRESENTATIVE | SOCIAL MEDIA MANAGER, Ferrod Cleaning & Maintenance

-providing support and assistance to customers, addressing inquiries, resolving issues, and ensuring a positive experience
-responsible for crafting content that reflects the brand’s voice and drives engagement across platforms.

2023-2024

REAL ESTATE COLD CALLER/ part-time

-reaching out to potential clients to generate leads and build relationships
-making outbound calls to homeowners, investors, or renters, promoting services, and gauging interest in buying, selling, or renting properties.

2022-2023

CUSTOMER SERVICE REPRESENTATIVE, Oualfon Incorporation(Amazon)

-assisting customers with inquiries, order issues, and product returns.
-provide support such as phone, chat, and email, ensuring a positive shopping experience.

2018 – 2022

DATA SPECIALIST, NORSU-Care Center

-manage and analyze student data to support educational outcomes
-collecting, organizing, and maintaining data related to student performance, enrollment, attendance, and assessments.

2017 – 2018

PHILIPPINE STATISTICS AUTHORITY ENUMERATOR

-collecting data during surveys and assessments conducted by the (PSA)
-accurately record responses and ensure data confidentiality