Secondary School

Our Lady of Lourdes Academy

Bachelor of Science in Information Technology

Access Computer College

Associates degree

Customer Service Representative

Shore Solutions Inc.

• Taking inbound calls and taking orders for a food delivery account.
• Sending orders to designated fast-food branches.
• Monitoring the placed orders until it's delivered
• Assisting customers' concerns about their orders.

Customer Service Representative

Concentrix

• Taking inbound and outbound calls from US Clients regarding their credit cards.
• Assisting the clients with their payments and other concerns with their cards.

Executive Assistant

Redstamp Trading & Consultancy Corporation

• Worked directly with the CEO.
• Performing daily clerical tasks such as data entry, product/market research, appointment setting, email and calendar management, shipment arrangement, quality control, social media management, basic bookkeeping and file management.
• Run some personal errands for the CEO.
• Managed the CEO's small clothing store.
• Did some vlogs/content about the items in the store, including editing and uploading on Youtube.
• Managed the social media selling accounts (FB & IG) of the store and on other eCommerce platforms.

Content Moderator / Compliance Agent

Freelance

• Making sure there are no violations that content creators commit in their contents.

General Virtual Assistant

Freelance

• Transcribing my client's health and wellness podcast videos and audio and then turning it into an e-book format.
• Did some data entry tasks for his clients' personal and payment information.
• Email management; monitoring his email if there are people that want to enroll.
• Social media management; posting daily motivational quotes on his Facebook page.

Ericson Samson

Concentrix (Unit Manager)
+63 920 973 6814

Ma. Concepcion Malamug

Concentrix (Unit Manager)
+63 998 994 6750

Apple Karen Cebu

Shore Solutions Inc. (Unit Manager)
+63 995 668 0158

Ma. Teresita Roque

Jetmechs Aviation (CEO)
+63 917 592 1854