2021
BSBA - Marketing Management
St. Cecilia’s College - Cebu
More Info About Me
Hello! I am Kimberly, a social media marketing and management who can manage social media accounts or pages for individuals and brands looking to use social media to fulfill their business goals. I also help individuals and brands use social media to reach their target audience and generate high-quality leads. You can decide to go ahead and hire me to assist you on this. If you loved to take advantage of this offer, kindly send me a message now! Cheers.
My Skills and Competencies
Content Writing
SEO Specialist
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
My Experience and Education
2019
-
2021
K & N Online Shop
(Social Media Manager/ Facebook Ads Media Buyer)
• Monitor, contribute, and guide the social media presence of a brand, service or company
• Engage to users
• Telling about the company’s products/services
• Monitors customer’s feedback
• Managing company’s reputation
• Develop, manage and optimize comprehensive paid Facebook Ad campaigns
• Audience research, audience building and ad creation
August 2021
-
October 2021
Concentrix CVG Philippines - Cebu City, Philippines
(Advisory I, Technical Support)
• Provides assistance in handling customer’s technical issues in QuickBooks Desktop.
• Provided answers to clients by identifying problems, researching answers and guiding clients through corrective steps
• Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades.
October 2021
-
January 2022
Sykes Asia Inc. | Sitel Group - Cebu City, Philippines
(Customer Service Agent)
• Answer incoming calls from customers using Avaya One X
• Identify caller, HIPAA validate, and maintain client information confidential
• Inbound and Outbound calls to the members and/or providers
• Respond to phone or written correspondence inquiries from members and/or providers
• Maintain and update customer and referral information
2021
-
2022
Edible Arrangement (North Little Rock)
(Social Media Assistant/ Graphic Design Assistant)
• Creating contents using Canva
• Scheduling contents using Facebook Planner
My Services
Social Media Management
Managing a company's public relations by promoting brand awareness using effective social media platforms.
Facebook Ads Management
Creating different types of campaigns that are according to my client’s goal (Awareness, Engagement & Conversion).
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Testimonials
Mr. Stewart
I am very impressed with you taking initiative and being bold and going out and getting things done. Never be afraid of any misunderstandings or anything like that. We want you to stay creative, proactive and take the initiative.