- kielvin.endona@gmail.com
- +639198394729
- Pampanga, Philippines
Date of Birth: December 13, 1990
Civil Status: Single
Citizenship: Filipino
UNIVERSITY OF THE ASSUMPTION
BS Hotel and Restaurant Management
Computer Skills (MS Word, Excel, Powerpoint, etc.)
Strong Written Communication
Typing Speed and Accuracy
Attention to Detail
Customer Service Orientation
FREELANCE, ASSISTANT PROPERTY MANAGER
•Managed email communications for property managers, ensuring timely and professional correspondence.
•Processed invoices efficiently using PropertyMe.
•Coordinated new tenancies and lease renewals.
•Processing job request
•Preparing entry notices
•Filed compliance reports and maintained accurate records.
SUTHERLAND GLOBAL INC, ASSOCIATE COLLECTION (NON-VOICE/BACK OFFICE)
•Serve as a back-office support agent for a banking and credit card account, specializing in credit reporting tasks.
•Handle Social Security-related credit reporting, including the dispute and resolution of negative entries.
•Process customer requests to edit, update, or correct account information in compliance with data accuracy standards.
•Investigate and resolve discrepancies in credit reports to ensure compliance with regulatory and internal policies.
•Maintain high levels of accuracy and confidentiality while working in a non-voice, data-focused environment.
TEY MEAT SHOP, OPERATIONAL MANAGER
•Oversees day-to-day operations, supply chain and coordination
•Ensuring efficiency, quality control and compliance
•Recruit, train and supervise staff
LAUS GROUP OF COMPANIES (SUZUKI AUTO SAN FERNANDO), SALES EXECUTIVE
•Assists customers in choosing vehicles based on needs and budget
•Provides details on car features, pricing, and financing options
•Conducts test drives and negotiates sales terms
•Prepares contracts and processes necessary paperwork
•Builds customer relationships and meets sales targets
G BEACH RESORT, OPERATIONS MANAGER
•Oversees daily resort operations, ensuring top-tier guest experiences
•Manages staff, scheduling, and service quality across all departments
•Handles reservations, budgeting, and cost control for profitability
•Ensures compliance with safety, hygiene, and regulatory standards
•Develops marketing strategies to boost occupancy and revenue
CAPILI-ENDONA LAW OFFICE, LEGAL ASSISTANT/LIAISON OFFICER
•Prepares and organizes legal documents, contracts, and case files
•Coordinates with government agencies for permits, licenses, and legal compliance
•Assists in legal research, drafting reports, and case follow-ups
•Ensures timely processing of legal and administrative requirements