2021 >> 2024

Executive Assistant

Providing administrative assistance, such as drafting emails and preparing communications on the executive’s behalf.
Maintaining comprehensive & accurate records and performing minor accounting duties.
Organizing meetings, including scheduling, sending reminders, and answering phone calls.
Managing the executive calendar, including making appointments and prioritizing the most sensitive matter.

2019 >> 2020

Accounts Analyst

Assist in the preparation of journal entries by compiling, analyzing, and substantiating financial transactions ad needed.
Perform Internal Audit to ensure internal controls. Reconcile accounts as needed.
Assist in month-end/quarterly/year-end close process and reporting.
Research, track, and resolve accounting problems. Assist in annual audit, including year-end schedule and financial statement preparation.
Contribute to team effort by assisting other accounting staff when necessary.

2016 >> 2018

Customer Service Representative

Respond to customer queries about ATT services, equipment, promotions, roaming, and billing.
Understand customer needs and recommend appropriate products and rate plans.
Handle customer requests for payments, activations, upgrades, and other services
Address and resolve customer concerns promptly Handle customer complaints

Social Media Management, Event Planning, Problem-Solving Skills, and Technical Proficiency