JUNE 2009 - APRIL 2013

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION (MARKETING), UNIVERSITY OF THE PHILIPPINES VISAYAS - ILOILO CITY, PHILIPPINES

• Office Administration
• Records Management
• Payroll Administration
• Budget Management
• Personnel Management
• Training and Coaching
• Administrative Support
• Customer Service
• Time Management
• Computer Literacy
• Complex Problem-Solving
• Data Entry
• Customer and Client Relations
• Communication

Administrative professional with proven track record in managing office environments and facilitating efficient operations. Known for strong focus on team collaboration and adapting to changing needs, ensuring reliable support across various functions. Displays excellent organizational and communication skills, contributing to seamless office management.

JULY 2020 - JUNE 2025

HEAD OF ADMINISTRATIVE SERVICES, PROVINCIAL GOVERNMENT OF ORIENTAL MINDORO (BULALACAO COMMUNITY HOSPITAL)

 Enhanced overall office productivity through effective staff management and coordination of daily tasks;
 Improved communication within the organization through regular updates on policies, procedures, and key events;
 Created, prepared, and delivered reports to various departments;
 Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities;
 Boosted employee morale by addressing concerns promptly and fostering a positive work environment;
 Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies;
 Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement;
 Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives;
 Ensured compliance with industry regulations by maintaining up-to-date knowledge of requirements and monitoring adherence to guidelines;
 Streamlined office processes by implementing efficient administrative systems and procedures;
 Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports;
 Maintained inventory of office supplies and placed orders;
 Proofread and edited documents for accuracy and grammar;
 Trained and supervised employees on office policies and procedures;
 Drafted common document templates to reduce time spent creating documents from scratch.

NOVEMBER 2015 - DECEMBER 2019

HUMAN RESOURCE MANAGEMENT OFFICER/ SPECIAL CONCERNS CLERK, LOCAL GOVERNMENT UNIT OF BULALACAO

 Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture;
 Assisted with annual performance review processes to help employees understand their progress towards goals and areas for improvement;
 Collaborated with department managers to identify staffing needs, aligning talent acquisition strategies accordingly;
 Improved employee retention through effective performance management strategies and regular feedback sessions;
 Maintained up-to-date knowledge of employment laws and regulations, providing guidance to leadership on best practices in human resources management;
 Created a positive work environment by addressing employee concerns promptly and proactively implementing policies that support employee wellbeing;
 Collaborated with training and development teams to deliver comprehensive learning programs tailored to individual employee needs, enhancing overall workforce capabilities;
 Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs;
 Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues;
 Contributed to a positive work environment by providing professional assistance to colleagues when needed;
 Maintained confidentiality of sensitive information while managing files, records, and communications diligently;
 Ensured accuracy in documentation by proofreading materials, maintaining records, and updating databases regularly;
 Received and sorted incoming mails to record, dispatch, or distribute to correct recipient;
 Assisted in the preparation of presentations and reports, ensuring accurate data representation and clear messaging.