kennedy jordan

Social Media Manager
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Contact Information
  • Quezon City, Manila Philippines
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  • 09664639672
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  • kennedyjordan023@gmail.com
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  • kennedyjordan23
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  • kjordan01623@gmail.com
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Personal Profile

I’m an enthusiastic Social Media Manager with 5 years of experience working in Customer Service. I currently help clients to promote their online presence, products, and services using social media platforms so that they can focus on their business instead of admin tasks!

Through a combination of self-study and formal training, I have developed a deep understanding of how to effectively use social media to promote businesses. I know how to create content that resonates with target audiences and drives engagement, as well as how to analyze data to inform my approach.
Work Experience
July 2022 - Dec 2022

ZOE'S PARTY RENTALS AND CATERING SERVICES, (SOCIAL MEDIA MANAGER)

• Create graphics and edit videos for daily content across social media accounts using applications such as Canva, Adobe Photoshop, Premiere Pro, Filmora 11, Capcut, etc.
• Hashtag research
• Competitors analysis
• Daily engagement
• Market research and creating buyers persona
• create and analyze KPIs/insight
September 2016 - July 2020

COLLECTION SPECIALIST, (CON C E N T R IX | KEYBANK)

- Contact clients and discuss their overdue payment
- Update account status records
- Monitor accounts on a daily basis
- Managing payment plans for client
September 2015 - July 2016

CUSTOMER SERVICE REPRESENTATIVE, (SOCIAL MEDIA MANAGER)

-Assisting customers in processing payments online, and transferring funds from other banking institutions
- Making sure that the account is secure while the customer is on vacation by setting up a travel flag on the account to avoid any fraudulent activity on the account
- Discuss transaction history, process payment over the phone, and card replacement
SKILL

Social Media Management


Social Media Marketer


Content Creator

Portfolio

https://myprofile.ph/kennedyjordan