📞Phone Number: +639202344521

📱WhatsApp: +639502577171

Skype: live:.cid.3221fc6b5c575b73

📧 Email Ad: christysvjones@gmail.com

🏠 Physical Address: Legazpi City, Albay, Philippines

The Virtual Assistant You've Been Looking For🔎

A dependable and diligent employee you will ever have who has the skills in:
✔️Graphic Designs
✔️Content Creation and Scheduling
✔️Facebook Ads Management
✔️Social Media Management
✔️Video Editing
✔️Basic Animation
✔️Data Entry
✔️Customer Service
✔️Content Writing
✔️Basic Bookkeeping
✔️And Other Administrative and Clerical Tasks

TOOLS :
📌Trello
📌FB Business Suite
📌Planable
📌Canva
📌Animation Apps
📌Google Suite
📌MS Office
📌QuickBooks
📌 Zoom, GoogleMeet, Skype
📌And a lot more

2022

GENERAL VIRTUAL ASSISTANT TRAINING, ProVA, Philippines

🖋️Profile Enhancement
💻Apprenticeship

2021

SOCIAL MEDIA MANAGEMENT, Department Of Information And Communications Technology, Legazpi City, Albay

🖋️Graphic Design
🖋️Chatbot
🖋️Fb Ads
🖋️Logo Making
🖋️Profile and Page Creation
🖋️Content Planning and Creation

2021

MEDICAL TRANSCRIPTION, E Transcribe Education System Inc., Tabaco City, Albay

🖋️Medical Transcription National Certificate II Passer

2017

CONTACT CENTER SERVICES, Call Center Academy, Legazpi City, Albay

🖋️Call Flow
🖋️Upselling
🖋️Handling Irate Customers
🖋️English Communication
🥇Top Trainee

2021 - 2022

SOCIAL MEDIA STRATEGIST, Freelance, US-Based Client

✳️Plan and deliver content across different social media platforms such as Facebook, Twitter, Instagram and Youtube.
✳️Create campaigns and ads according to Client's needs.
✳️Track, monitor, and analyze the monthly performance of social media platforms to improve current strategies by giving a detailed report thru analytics and SocMed Insights.
🏆Given a Bonus at the end of the Project as recognition for job well-done.

2021

VIRTUAL ASSISTANT, Freelance, US-Based Client

✳️Fulfill administrative tasks, deadlines, and schedules.
✳️Communicate with clients and team.
✳️Track, monitor, and analyze the monthly performance of the Business.
✳️Create weekly reports and send updates about the sales.
🏆Finished the 3 month project with recognition from the Client

2019 - 2021

ACCOUNT OFFICER, Negros Women For Tomorrow Foundation Inc., Legazpi City

✳️Assess the living condition of clients and approve loans.
✳️Conduct daily meetings and seminars to educate the clients regarding the organization.
✳️Perform basic accounting.
✳️Approve and Disburse Loans for Members
✳️Help in medical missions, relief goods distribution, and other activities of the Foundation.
✳️Prepare daily and monthly reports regarding the improvement of clients’ business and living.
🏆Consistent Top Loan Officer and with Highest Retention Rate

2018 - 2019

CUSTOMER SERVICE SPECIALIST, Sutherland Global Services Inc. (Hughesnet and Petco), Legazpi City

✳️Assist in clients’ needs and queries regarding internet connections and pets.
✳️Receive calls about complaints, bills, and orders.
✳️Troubleshoot errors and provide solutions to customers’ needs.
✳️Prepare daily reports and send them to supervisors
🏆Awarded multiple recognition for CSAT (Customer Satisfaction)

2014-2017

ACCOUNTING ASSISTANT, Prieto Cargo Forwarders, Legazpi City

✳️Post transactions of all branches to QuickBooks (Accounting Software), Entry of Invoices, Payment of AR Collect and AR Trade, Publications and Other Income, and Expenses.
✳️Check the balance of QuickBooks reports via the Freight Management System Database.
✳️Ensure compliance with accounting deadlines.
✳️Performs Petty Cash Replenishment.
✳️Prepare and Print Fillable Forms for the needs of the Accounting department as well as the whole company such as Dispatch forms, Cash Advance forms, Salary Loan Forms, Log Out Alteration Forms, Waybill Tracking, Monitoring forms, etc.
✳️Prepare individual tax returns of employees for all branches, BIR 1700.
✳️Prepare Documents for monthly and quarterly submissions such as SSS Contributions (R5) and Loans (ML-1), BIR 1601-C, and BIR 2316.
✳️Record Daily Sales to Cash Bound Receipts Journal and Daily Expenses to Cash Disbursement Journal.
✳️Prepare Charge Accounts Statements weekly and semi-monthly both for Publications and Cargoes (Sorting, Calculating, Encoding, Printing).
✳️Coordinate monthly payroll functions for 140+ employees.
✳️Performed general office duties and administrative tasks such as maintenance of computers and software, Compilation of Daily and Monthly Cash Transaction reports, and Scanning/Photocopying of important documents.
✳️Prepare monthly sales and expense plus revenue reports for presentation to the manager and supervisor.
✳️Maintain up-to-date confidential client files thru Google Suite and Freight Management System.
🏆Recognition as Valuable Employee from CEO and BOARD Members

2013-2014

AGRIBUSINESS, Don Bosco Agro-Mechanical Technology Training Center, Legazpi, Albay

🖋️ Bookkeeping National Certificate III Exam Passer
🖋️ Animal Husbandry National Certificate II Exam Passer
🖋️ Minor in Horticulture
🥇 Most Outstanding Trainee
🥇 Best in Academics
🥇 Best in Attendance
📜 Scholar

2009 - 2011

COMPUTER TECHNOLOGY, Meriam College Of Technology, Inc., Legazpi, Albay

🖋️Computer Hardware Servicing NC II Exam Passer
🖋️ Minor in Bookkeeping and Basic Accounting
🥇 With Honors
🥇 Best in Academics
🥇 Best in Attendance
🥇 Best in Computer Networking
🥇 Best in PC Troubleshooting

2007 - 2009

BACHELOR OF ARTS IN PEACE STUDIES, Bicol University College of Social Sciences and Philosophy, Daraga, Albay

🖋️ Political Science and Public Administration
🖋️ Minor in Psychology
📜 Scholar of Children International - HOPE