Kaycie Castillo

Virtual Assistant
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Contact Information
  • kayciecastillo.24@gmail.com
  • 09662265244
  • #46 Purok Core Brgy. Aduas, Paniqui, Tarlac
About

I excel in communication, collaboration, and problem-solving. Proficient in Microsoft Office and Google Workspace, I efficiently manage tasks. Strong time management and adaptability enable me to meet deadlines and take on challenges proactively. Eager to apply my skills and contribute to any team or project.

Skills

• Data Entry
• Email Management
• Social Media Management
• Customer Service
• Time Management
• Self Motivation and Discipline
• Adaptability
• Avid and fast learner
• Communication Skills
• Attention to detail

Education
2018-2022

Bachelor of Science in Business Administration major in Financial Managment

Tarlac State University

2016-2018

Accountancy, Business and Management, St. Rose Catholic School

St. Rose Catholic School, Inc.

Work Experience
2025-2025

Online Marketing Specialist

PG Storage Systems

I create digital marketing strategies that help brands stand out, connect with the right audiences, and turn engagement into real results. My work blends creativity with data, from writing content that speaks to people, to digging into analytics to see what’s working and what’s not. Whether it’s managing social media, improving SEO, or crafting email campaigns, I focus on building meaningful experiences that support growth.
Key Responsibilities:
•Develop and run digital campaigns that align with brand goals and speak to target audiences.
•Write and design content for websites, emails, and social media that informs, inspires, or converts.
•Manage social media channels, building a presence, starting conversations, and growing community.
•Boost online visibility through SEO and paid search, using strategy and insight to drive results.
•Create email marketing flows that guide leads through the funnel and keep current customers engaged.
•Use tools like Google Analytics and social insights to measure what’s working and refine strategy.
• Improve website content and user experience to keep visitors engaged and increase conversions.
• Keep an eye on trends, competitors, and audience behavior to stay ahead of the curve.
•Make smart decisions around budget and tools to maximize campaign impact.
•Always learning, staying up to date with the latest in digital marketing to bring new ideas to the table.

2024-2025

Transportation Regulation Officer I

Civil Aeronautics Board

• Oversee and manage the Civil Aeronautics Board (CAB) desk operations at designated airports. Ensure the desk is equipped to assist passengers and provide accurate information related to aviation laws and regulations.
• Serve as the primary liaison between the airport operations and the Legal Division, providing daily updates and reports.
• Assist in investigating passenger complaints related to possible violations of aviation laws, rules, and regulations. Gather information, document incidents, and coordinate with relevant airport authorities to facilitate investigations. Maintain confidentiality and impartiality while handling sensitive information
• Assist in preparing detailed reports based on investigations conducted by the Legal Division or the Board. Document complaint cases accurately and ensure that all necessary information is included for further legal review and maintain organized records for easy retrieval and future reference.
• Draft and prepare official correspondences, reports, and summaries related to passenger complaints and investigation outcomes. Ensure that all communication adheres to legal standards and organizational protocols.
• Perform other duties as assigned by the Legal Division or the Board, including participating in training sessions or compliance reviews.
• Support initiatives that promote better complaint resolution processes and customer service improvements.

2023-2024

Accounting Staff

LSD Construction and Supplies

•Filed monthly and quarterly Value Added Tax (VAT) returns in compliance with government regulations.
•Prepared and submitted Monthly Remittance Return of Income Taxes Withheld on Compensation and Purchases.
•Prepared accurate Summary of Collections and Purchases for reporting and compliance purposes.
•Monitored and recorded project collections to ensure proper tracking of receivables.
•Prepared and filed tax returns, ensuring timely submission and adherence to tax laws and regulations.
•Managed accounts payable and receivable, including processing invoices, tracking payments, and reconciling accounts.

2022-2023

Accounting Staff

STX Enterprises

•Maintained complete and accurate records of all financial transactions in compliance with general bookkeeping principles, under the guidance of an Accountant
•Recorded daily financial transactions and ensured timely updates using QuickBooks accounting software
•Prepared and organized supporting documents such as invoices, receipts, and vouchers for auditing and reporting purposes
•Assisted in reconciling bank statements and monitoring cash flow to support financial planning
•Supported the preparation of financial reports by providing accurate and up-to-date data
•Coordinated with the Accountant to ensure proper classification of accounts and adherence to company policies