Bachelor of Science in Nursing
Cebu Institute of Technology-University
2008-2005

Social Media Management
Customer Support
Graphics Designing
Team Management
Critical Thinking
Communication Skills
Time Management
Attention to Details
Problem Solving

With years of hands-on experience in customer service and social media management, I am a dedicated professional known for consistently delivering quality work. My adaptability and quick learning ability allow me to stay current with new tools and industry trends, making me confident in dynamic and evolving environments. I thrive on the opportunity to expand my skills, consistently going above and beyond to meet and exceed expectations. My strong communication skills, combined with a passion for building connections and fostering engagement, make me a valuable asset to any team, ready to contribute meaningfully and drive impactful results.

Fitness Gym Housekeeping
Olymp Center Komarno, Slovakia
2024 to Present
Responsibilities:
•Ability to communicate effectively with members and staff.
• Perform daily cleaning tasks in the area.
• Ensure all equipment is properly maintained and cleaned after each use.
• Adhere to health and safety regulations and promote a clean environment for all members.

Room Attendant/ Hotel Housekeeping
Wellness Hotel Patince Slovakia
2023-2023
Responsibilities:
• Clean and maintain guest rooms, including making beds, dusting, vacuuming, and sanitizing bathrooms.
• Restock room amenities and supplies to ensure a comfortable stay for guests.
• Ensure all public areas, including hallways and lobbies, are clean and presentable.
• Provide exceptional customer service, ensuring a pleasant stay for guests.

E-Commerce Dropshipper
Shantahl Direct Sales, INC
2020 to 2022
Responsibilities
• Develop and manage engaging content across social platforms (posts, stories, reels, etc.).
• Engage with followers by responding to comments, messages, and interactions promptly.
•Handle customer inquiries, complaints, and product returns, ensuring high satisfaction levels.
•Manage customer orders from start to finish, ensuring products are shipped promptly and delivered accurately.

Team Member
Team Member Kuwait Food and Company (AMERICANA)
Dubai, United Arab Emirates
2012 to 2014
Responsibilities:
• Greet and welcome customers with a positive attitude.
•Take accurate food and beverage orders and ensure timely service.
•Assist in food preparation and cooking tasks as required.
•Ensure the restaurant remains clean and organized.
•Deliver orders to guests efficiently and courteously.
•Maintain knowledge of menu items and offer recommendations.
•Handle customer inquiries, resolve complaints, and escalate issues when necessary.
•Follow health, safety, and sanitation guidelines to ensure food safety.
•Providing excellent customer service and ensuring customer satisfaction.

Information Officer/Telemarketer
Caritas Health Shield, Inc.
Makati City, Philippines
2011 to 2012
Responsibilities:
• Making calls to potential customers from a contact list.
•Delivering scripted or improvised talks that describe the benefits of the offer.
•Obtaining customer information such as name, address, payment details and feedback.
•Tracking and reporting sales progress and performance

Assistant Nurse
Parang-Iranon District Hospital
Datu Sansaluna Biruar Memorial Hospital)
2008 to 2010
Responsibilities:
• Assist patients with daily activities such as bathing, dressing, grooming, and feeding.
• Monitor and record vital signs (blood pressure, temperature, pulse, etc.).
•Help with patient mobility, repositioning, and transferring.
• Assist in preparing patients for medical procedures and exams.
• Administer basic care under the supervision of a licensed nurse.
• Maintain patient rooms and ensure cleanliness and hygiene.
•Document patient care activities and report changes to nursing staff.
• Provide emotional support and respond to patient needs.